Full-Time

Technical Account Manager

Posted on 8/22/2024

Check

Check

51-200 employees

Embedded payroll services for software platforms

Enterprise Software
Fintech

Compensation Overview

$131.9k - $170.7kAnnually

+ Performance-based compensation

Senior

Remote in USA

Candidates are encouraged to attend team offsites and events a couple of times a year.

Category
Customer Success Management
Sales & Account Management

You match the following Check's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • Demonstrated over 4 years of experience in a role centered on driving the success of external customers
  • Strong communication skills and executive presence
  • Possesses hands-on technical experience working with APIs and proficiency in navigating code and technical infrastructures
  • Enjoys learning new technologies and adapting to evolving environments
  • Strong commitment to building relationships with key partners and internal stakeholders
  • Capable of managing competing priorities and delivering results with an entrepreneurial mindset
  • Displays intellectual curiosity and comfort in navigating uncertainty
  • Willing and able to attend our annual 3-day company offsite in the fall
Responsibilities
  • Serve as the subject matter expert for Check’s partners to achieve their technical and business goals
  • Own the post-sales technical strategy for partners and ensure understanding and alignment of mutual roadmaps
  • Provide clear technical guidance on Check’s solutions
  • Establish and own relationships with key technical stakeholders, from engineers to product owners and to C-suite executives
  • Be an external advocate for innovation and early adoption of Check products to partners and an internal advocate of partner needs to Check teams
  • Serving as the escalation point for technical incidents and issues that arise beyond the normal Check support channels

CheckHQ offers embedded payroll services tailored for software platforms in the fintech sector. Their primary product is a payroll system that can be integrated into existing software, allowing businesses to create and manage their own payroll services. This integration helps platforms like Homebase and Housecall Pro enhance their offerings, leading to increased revenue and improved customer retention. Unlike traditional payroll providers, CheckHQ focuses on partnerships, providing the necessary back-end technology while allowing partners to control the customer-facing experience. This approach enables quicker market entry and scalability for their clients. The goal of CheckHQ is to empower software platforms to expand their services and enhance customer engagement through efficient payroll solutions.

Company Size

51-200

Company Stage

Series C

Total Funding

$116.7M

Headquarters

New York City, New York

Founded

2019

Simplify Jobs

Simplify's Take

What believers are saying

  • Partnership with Wave expands Check's reach to 300,000 small businesses across the U.S.
  • Fraud protection tools enhance Check's value proposition for small and medium-sized businesses.
  • Novo's integration of Check's API highlights the trend of embedded finance, boosting customer retention.

What critics are saying

  • Increased competition from new entrants may lead to pricing pressures and reduced market share.
  • Managing payroll across 11,000 jurisdictions risks compliance errors and potential legal penalties.
  • Reliance on partner platforms means disruptions could directly impact Check's revenue streams.

What makes Check unique

  • Check pioneered embedded payroll, allowing platforms to create custom payroll services.
  • Check's API simplifies payroll across 11,000 U.S. jurisdictions, reducing administrative burdens.
  • Check partners with leading platforms like Homebase and Bambee, enhancing their payroll offerings.

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Benefits

Home office stipend: $1k stipend for your home office setup, and $100 per month for internet and cell.

PTO & sick leave: Recharge and stay healthy with flexible PTO and sick leave.

Learning budget: Buy books, take classes, and attend conferences with a $2k per year learning budget.

Weekly pay: Every Friday is payday! Just one perk of being your own payroll provider.

Paid family leave: 16 weeks of paid leave for new parents and flexible return-to-work options.

Health benefits: High quality health, dental, and vision insurance coverage.

Growth & Insights and Company News

Headcount

6 month growth

1%

1 year growth

3%

2 year growth

1%
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