Full-Time

Business Service Manager-Sitescope Consultant

Enterprise Service Management

Procom

Procom

51-200 employees

Manufactures advanced antenna and DAS solutions

No salary listed

No H1B Sponsorship

Plano, TX, USA

In Person

Category
IT & Security (1)
Required Skills
Python
LDAP
ServiceNow
Nagios
Requirements
  • Hands-on experience and deep expertise in deployment of IT Service Management solution including HPE Business Service Manager (BSM/BAC), HPE SiteScope 11.x, SCOM, Nagios, HPE UCMDB, and HPE Business Process Manager (and SaaS)
  • Minimum five years of experience in HPE's Business Service Manager (BSM/BAC) and knowledge of RTSM
  • Experience in HPE SiteScope deployment, administration and integration
  • Experience in HPE SiteScope API, templates, and automation, including Python/Jython (Specific to Topology Policies)
  • HPE BSM upgrade, data collector integration/configuration (COTS and home grown), HTTPS/certificates, LDAP integration, HPE OMi configuration (ETIs, HIs, KPIs), RTSM configuration (Modeling, Queries, Views, Perspectives), integration with uCMDB, ServiceNow, and other reporting tools
  • Strong troubleshooting skills
  • Engineering degree with software development and configuration experience of 6 to 8 years at expert level
  • Strong team player with excellent communication skills
  • Ability to multi-task and deliver multiple complex projects
  • Drive the project activities with minimal supervision
  • BS or equivalent degree with 8+ years of industry experience
  • ITIL v3 Foundation certification preferred
Responsibilities
  • Enable monitoring solution for infrastructure and application for overall operation management stack – tools involved are HPE BSM, HPE OMW, HPE SiteScope, HPE BPM, HPE UCMDB, ServiceNow, MIR3, Mission Mode, etc.
  • Install, Configure and Customize monitoring application as per overall service management reference architecture
  • Integration of monitoring application to other application based on reference architecture
  • Understand business and IT monitoring requirements, prototyping and implement monitoring solutions
  • High Availability and scalability of deployed monitoring application
  • Work with various internal customers to identify their monitoring requirements and design
  • Production Support of Monitoring solution components and related Infrastructure
  • Train internal IT teams on usage of Monitoring Solutions. solutions to meet those requirements.
Desired Qualifications
  • ITIL v3 Foundation certification preferred

Procom designs and manufactures advanced antennas, Distributed Antenna Systems (DAS), and signal combiners and filters for critical communications in public safety, aviation, telecom, IoT, transportation, and industrial sectors, with factories in Denmark and the UK. Its systems distribute radio signals to keep networks strong in large spaces or harsh environments, while combiners merge multiple signal paths and filters remove unwanted frequencies to ensure reliable transmission. It differentiates itself by focusing on mission-critical, high-reliability equipment tailored for professionals like police, firefighters, defense forces, airlines, and shipping, with Europe-based manufacturing that supports quality control and customization. Its goal is to provide dependable communication infrastructure that enables safe, efficient operations for critical services worldwide.

Company Size

51-200

Company Stage

N/A

Total Funding

N/A

Headquarters

Frederikssund, Denmark

Founded

1980

Simplify Jobs

Simplify's Take

What believers are saying

  • PMRExpo 2024 launched 450 MHz hybrid combiner for PMR/LTE.
  • Wideband 380-470MHz combiners support TETRA, public safety.
  • ATEX-certified antennas dominate hazardous industrial environments.

What critics are saying

  • Ericsson Cobham acquisition displaces Procom in 50–70% police contracts within 12–24 months.
  • Nokia AirScale undercuts Procom pricing by 20–30% in aviation bids next 6–12 months.
  • Nanjing Amphenol replicas halve Procom margins in shipping sales within 6–12 months.

What makes Procom unique

  • PRO-COM150-HDAR-4 fits 19” 3 HU trays for 6.25 kHz spacing.
  • PRO-HDAR integrates TX combiner, RX multicoupler, duplex filter.
  • PRO-MCU380 serves mobile law enforcement and fire brigades.

Help us improve and share your feedback! Did you find this helpful?

Your Connections

People at Procom who can refer or advise you

Company News

The Critical Communications Review
Nov 29th, 2024
Amphenol Procom Launches New Broadband and Compact Hybrid Combiner for PMR/LTE 450 MHz Range

At this weeks' PMRExpo 2024, Amphenol Procom announced the introduction of their new Broadband and Compact Hybrid Combiner for the PMR/LTE 450 MHz range, designed to deliver exceptional RF reliability while offering unparalleled flexibility.

The Critical Communications Review
Feb 28th, 2024
Procom have recently added two new combiner systems to its wide range of combining products.

Procom have recently added two new combiner systems to its wide range of combining products.