Full-Time

Salesforce Developer

Govcloud

Posted on 6/6/2024

Netskope

Netskope

1,001-5,000 employees

Provides integrated cloud-based security services

Cybersecurity
Data & Analytics

Senior

United States

Required Skills
Sales
Salesforce
Requirements
  • 5+ years of experience administering Service Cloud & Experience Cloud at an enterprise SaaS company
  • Salesforce Certified Platform Developer I or II
  • Salesforce Certified Service Cloud Consultant (preferred, but not required)
  • Experience working in and maintaining a GovCloud org (preferred, but not required)
  • Experience working in a complex Salesforce environment with multiple clouds, including CPQ
  • Experience with iPaaS solutions such as Workato or Mulesoft.
  • Hands-on experience with technical solution design and development using flows, Apex, and lightning web components
  • Familiarity with integrating and managing third-party applications with Salesforce
  • Experience with the end-to-end development process, including sprint cycles, request evaluation, estimating level of effort, deployment using Metadata API/Changesets, code coverage, and post mortems
  • Familiarity with Salesforce architecture and hands-on knowledge working on Salesforce APIs
  • Understanding of Sales and Customer Technical Support business processes, aligned to Lead, Contacts, Accounts, Opportunities, Orders, and Case Objects
  • Ability to work directly with a variety of stakeholders, including Director level and above, to capture business requirements and provide solutions within Salesforce
Responsibilities
  • Provide technical expertise and develop scalable solutions to support Netskope’s Service Cloud environment in our GovCloud org
  • Maintain and enhance the customer support community site in Experience Cloud for our federal customers
  • Work cross-functionally with key GTM stakeholders to scope, design, and execute on technical solutions within Salesforce to support key initiatives
  • Develop flows, Apex, and lightning web components to support solution design
  • Configure and maintain a solution that supports data integrity between our Commercial org and GovCloud org
  • Work closely with other Salesforce Administrators and Developers to support Sales Cloud, Service Cloud, and CPQ within our Commercial org
  • Work closely with the development team to define and enforce strict change management policies
  • Optimize our Salesforce environments by identifying and eliminating technical debt
  • Create and maintain code documentation
  • Proactively monitor for and troubleshoot technical issues

Netskope offers the Intelligent Security Service Edge (SSE) platform, integrating Cloud Access Security Broker (CASB), Cloud Firewall, Next Generation Secure Web Gateway (SWG), and Private Access for ZTNA to support businesses on their journey to Secure Access Service Edge (SASE) architecture. The platform provides unrivaled visibility and real-time data and threat protection on the world's largest security private cloud, helping organizations protect data and secure people, devices, and data anywhere they go.

Company Stage

Series G

Total Funding

$1.5B

Headquarters

Santa Clara, California

Founded

2012

Growth & Insights
Headcount

6 month growth

8%

1 year growth

16%

2 year growth

38%