Full-Time

Head of IT & Security

NexHealth

NexHealth

51-200 employees

Healthcare SaaS for scheduling and billing

Compensation Overview

$175k - $220k/yr

+ Stock Options

Seattle, WA, USA

In Person

Category
Engineering Management (1)
Required Skills
Vulnerability Analysis
SOC 2
AWS
Requirements
  • 8+ years of relevant security experience, including 3+ years in a security leadership role where you were materially building the program, not maintaining it.
  • Has built (not inherited) a security program from a near-zero baseline at least once.
  • Has owned a recurring external audit cycle end-to-end (e.g., SOC 2, ISO, PCI, HITRUST) — designed evidence collection, mapped controls, ran the auditor relationship, and made the next cycle materially easier than the last.
  • Software engineering background. Can read a pull request, evaluate cloud configurations, and push back on Engineering with technical substance.
  • Experience hiring and developing senior security or IT individual contributors.
Responsibilities
  • Own NexHealth's security governance, compliance, and IT programs end-to-end.
  • Serve as named Information Security Officer and Privacy Officer for SOC 2 and HIPAA — own the policy manual (40+ documents), audit liaison relationship with A-LIGN, control mapping across overlapping regimes, and evidence collection pipelines.
  • Set security standards across application security, vulnerability management, cloud security (AWS), audit logging, and access controls — driving the technical program through Engineering via influence, not direct authority.
  • Build, hire, and develop the IT and workforce security program: endpoints, identity, SaaS administration, phishing simulations, role-specific training modules, and facilities security.
  • Own vendor security: intake, classification, assessment, BAA execution, ongoing oversight, and customer-facing trust artifacts including Trust Center and subprocessor disclosure.
  • Lead incident response in Officer capacity; partner with outside counsel on breach determinations, own IR tracking, and run annual tabletop exercises.
  • Own the risk register, risk acceptance decisions, privacy operations (DSARs, data subject rights, privacy complaints), BC/DR plan, and cyber insurance relationship.
  • Hire a Staff-level IT IC within year one and grow the function from there.

NexHealth provides a cloud-based software platform for healthcare providers (including dental and medical practices) that combines patient communication, online scheduling, billing, and form management as a subscription service. Its product works by giving practices a centralized SaaS toolset: patients can book appointments online, receive automated reminders, complete digital forms, and pay bills online, while the practice benefits from streamlined workflows and reduced no-shows. NexHealth differentiates itself by offering an integrated solution across scheduling, reminders, forms, and payments tailored to medical and dental settings, with a track record of supporting practices during the COVID-19 era through resources and webinars. The company’s goal is to improve patient experience and practice efficiency by modernizing clinical operations and engagement.

Company Size

51-200

Company Stage

Series C

Total Funding

$177.2M

Headquarters

San Francisco, California

Founded

2017

Your Connections

People at NexHealth who can refer or advise you

Simplify Jobs

Simplify's Take

What believers are saying

  • DentalROI partnership enables direct website appointment scheduling.
  • $125M Series C funding April 21, 2022, hits $1B valuation for expansion.
  • Month-to-month plans offer flexibility with insurance verification tools.

What critics are saying

  • Weave captures dental market share via superior texting and integrations.
  • Henry Schein One's Dentrix Ascend locks out via DSO contracts.
  • Post-2022 funding burn forces 30% headcount cuts in 6-12 months.

What makes NexHealth unique

  • Synchroniser engine enables real-time EHR syncing without manual entry.
  • Standardized API connects patients, doctors, and developers atop EHRs.
  • NexHealth Talk launched June 21, 2022, integrates call pop-up and texting.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Competitive salary

Equity

Medical, dental & vision

Unlimited PTO

Growth & Insights and Company News

Headcount

6 month growth

2%

1 year growth

6%

2 year growth

0%
DentalROI
Apr 28th, 2023
DentalROI and NexHealth Team Up for The All-in-One Patient Experience

DentalROI has teamed up with NexHealth in an effort to ensure that your dental patients can schedule an appointment directly on your website.

Moesif
Aug 8th, 2022
NexHealth, Inc. launches API

So NexHealth launched an API that it spun out from its existing product.

NexHealth
Jun 28th, 2022
NexHealth, Inc. launched NexHealth Talk on Jun 21st 22'.

Last week, NexHealth, Inc. launched NexHealth Talk – its new, integrated online phone solution that includes Call Pop Up, Click-to-Call from the NexHealth Dashboard, and Texting from the Office Number.

CB Insights
Apr 28th, 2022
NexHealth, Inc. receives financing of $125M in Series C

NexHealth, a platform for scheduling doctor appointments, has raised $125M in a Series C.

Fortune
Apr 22nd, 2022
Buckley Ventures invested into NexHealth, Inc. in $125M on Apr 21st 22'.

– NexHealth, a San Francisco-based patient booking platform, raised $125 million in Series C funding led by Buckley Ventures’ Josh Buckley and Lachy Groom and was joined by investors including Mantis VC, Lattice, Loom, and Ramp.