Director of Campus Card and Cellular Services

The University of Maine System (UMS) seeks an experienced and innovative leader to serve as the Director of Campus Card & Cellular Services. This role provides strategic leadership and operational oversight for campus card programs, access control, cellular services, and related technologies. The Director oversees the Campus Card Office at the University of Southern Maine, ensuring these services effectively support student life, enhance campus security, and streamline university operations. 

This position is located on the University of Southern Maine's Gorham campus with the option for a hybrid work schedule. The work schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m., with occasional evenings or weekends as necessary. 

Key Responsibilities:

• Provide strategic vision and leadership for card services, access control, and related technologies.
• Direct daily operations of campus card production, distribution, and related services.
• Oversee departmental budget, financial controls, and vendor relationships.
• Lead and develop a team of professional, technical, and student employees. 
• Partner with campus stakeholders to ensure services meet institutional needs and align with UMS goals.
• Drive innovation in card technology and related campus services. 

Please review the Director of Campus Card & Cellular Services job description for more information.

Salary: The salary range for this position is $75,000 to $80,000, commensurate with the candidate's training, education, and experience.

Benefits: The University of Maine System offers a highly competitive benefits package that includes (but is not limited to):

• 13 paid holidays plus earned vacation and sick time
• Health, Dental, and Vision insurance
• Short-term disability insurance and employer-paid long-term disability insurance
• Employer-paid basic life insurance and supplemental life insurance
• Tuition waiver program for employees and their dependents (spouse, domestic partner, and dependent children)
• 403(b) retirement plan with 10% employer contribution

To learn more, please review the Benefits Information Summary.

Knowledge, Skills, and Abilities

• Understanding of card technology, security protocols, and related software systems.
• Comprehensive understanding of campus card services, including meal plans, accounts, and access control.
• Excellent written, oral, and interpersonal communication skills.
• Strong organizational skills with the ability to effectively prioritize and manage multiple projects simultaneously in a fast-paced environment. 
• Strong customer service orientation.
• Strong interpersonal skills and the ability to relate to and work with a diverse group of people.
• Proven problem-solving ability. Ability to define, propose, and implement effective solutions. 
• Ability to motivate employees and work teams.
• Strong budget management and financial oversight skills.
• Proficiency in Microsoft Office Suite.
• Ability to work a flexible schedule to accommodate fall and spring registration, intersession, and summer business.

Qualifications
Required:

• A bachelor’s degree in business or a related field.
• Three to five years of relevant work experience. 
• At least two years of managing and supervising employees. 
• Experience managing complex, cross-functional projects. 

Preferred:

• Experience with enterprise video surveillance, access control systems, corporate cellular services, or one-card solutions.
• Prior work experience in a higher education setting.

How to Apply:

Materials must be submitted via “Apply Now” below. You will need to complete an application and upload the following: 

1. A cover letter that describes your experience, interests, and suitability for the position. 
2. A resume/curriculum vitae.

Important items to know about the recruitment process:

• Review of applications will begin immediately and will continue until the position is filled. For full consideration, materials must be submitted no later than October 10, 2025.
• Materials received after the initial review date will be reviewed at the discretion of the University.
• Incomplete application materials cannot be considered.
• Candidates selected to proceed to the final stages of the search process will be requested to provide three (3) names and contact information for references.
• The successful applicant is subject to appropriate background screenings.
• We are not able to consider applicants who require Visa sponsorship now or in the future.

Clery Act:

The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, or Clery Act, mandates that all Title IV institutions, such as the University, prepare, publish, and distribute an Annual Security Report (ASR), and provide notice of the availability of the ASR to all prospective employees. This report consists of two basic parts: disclosure of the University’s crime statistics for the past three calendar years; and disclosures regarding the University’s current campus security policies. View the University’s Annual Security Report (PDF). If you wish to have a paper copy of the ASR or need to have a copy of the ASR in an accessible format, the University will provide such a copy upon request. Please contact our Public Safety Office at 207.780.5211.

The University of Maine System (the System) is an equal opportunity institution committed to fostering a nondiscriminatory environment and complying with all applicable nondiscrimination laws. Consistent with State and Federal law, the System does not discriminate on the basis of race, color, religion, sex, sexual orientation, transgender status, gender, gender identity or expression, ethnicity, national origin, citizenship status, familial status, ancestry, age, disability (physical or mental), genetic information, pregnancy, or veteran or military status in any aspect of its education, programs and activities, and employment. The System provides reasonable accommodations to qualified individuals with disabilities upon request. If you believe you have experienced discrimination or harassment, you are encouraged to contact the System Office of Equal Opportunity and Title IX Services at 5713 Chadbourne Hall, Room 412, Orono, ME 04469-5713, by calling 207.581.1226, or via TTY at 711 (Maine Relay System). For more information about Title IX or to file a complaint, please contact the UMS Title IX Coordinator at www.maine.edu/title-ix/.