UX Designer

About Nintex:

At Nintex, we are transforming the way people work, everywhere.  

As the global standard for process intelligence and automation, we're trusted by over 10,000 public and private sector organizations across 90 countries. Our customers, from industry giants like Amazon, Coca-Cola, and Microsoft, rely on the Nintex Platform to accelerate their digital transformation journeys by managing, automating, and optimizing business processes quickly and efficiently. We improve their lives through the technology we build. 

We are committed to fostering a workplace that supports amazing people in doing their very best work every day. Collaboration is constant, our workplace is fun, the environment is fast-paced, and we value our people’s curiosity, ideas, and enthusiasm. Driven by passion and accountability, we take initiative, measure progress, and deliver results. Our culture fosters innovation and problem-solving, fueled by curiosity and a commitment to thinking big. Together, we move with agility, prioritize customer needs, and build unity through empathy, leaving a positive impact wherever we go. 

Working in engineering:

Working at Nintex as an engineer means building more than just software; it’s about making a tangible impact with every line of code. Our engineers are process experts, developing the industry’s most complete process and automation platform to transform the way people work. If you’re interested, curious and want to learn and do more, the sky is the limit here. We take a solutions-oriented and collaborative approach, constantly innovating our business and products.

About the role:

This role is part of the Nintex UX team, which drives UX Design excellence across a global product suite and customer base. Nintex builds products and solutions for customer-facing SaaS automation applications including application experience, workflows and automation.

This role partners closely with various teams like Product, Engineering, Marketing and Professional Services to build and ship the best customer experience. Nintex’s products reach thousands of customers daily, and this is a great opportunity to have a scaled impact across a strong product portfolio.

Your contribution will be: 

• Design Process: The User Experience Designer is responsible for the end-to-end user experience process which is aligned to the Nintex Feature Development Lifecycle process. This lifecycle process consists of 5 key phases: exploration, definition, design, implementation, and release and learn. The User Experience designer will align user-centric practices to this global Nintex standard process.  The User Experience Designer will produce artefacts during the process including: sketches, user flows, storyboards, high-fidelity designs, interactive prototypes, user journey maps, and more as required for the project.
• Research: The User Experience Designer will proactively conduct research from initial exploration and discovery phase right through to product lunch. Appropriate research will be conducted during and after the definition and design stages in the process. In this role, the individual will conduct research using various methods including exploratory semi-structured interviews, surveys, and usability tests. Upon research completion, this role will be responsible for the analysis of research findings, writing reports and communicating results to the UX and product teams. Key stakeholders including Directors, Engineering, Product Managers and other UX designers will be kept informed of research progress verbally and through appropriate documentation.
• Testing and Best Practice: The User Experience Designer will execute usability research to ensure that solutions provided and researched will be accessible and intuitive. The testing of designs will help identify potential usability issues and design opportunities. Recommendations and enhancements will be made as needed. The ability to stay on top of current trends in usability best practices and methods will be crucial to the success of this role and the User Experience Designer will continuously research in this field.
• Process and Standards: This role will ensure that user-centred design principles are applied through the project lifecycle. In addition, the success of this role will depend on the User Experience Designer participating in the development and implementation of User Experience policies, processes, and standards. The User Experience Designer will assist in the creation of the Nintex Design System, the UX research library and UX toolkit. Ensuring that high standards and processes are adhered to. In the spirit of continuous improvement and thought leadership, the User Experience designer will also help in the design of procedures and metrics to measure the impact of design changes.
• Work Complexity and Business Requirements: The User Experience Designer will be a valued member of their team and add value to processes within the UX team. This role will work on multiple moderate to complex tasks / projects, working well as part of the team to collaborate with the research and development organisation to define and fulfill business concepts and solutions aimed at the success of Nintex in the short and long term.

You may be directed to perform other reasonable tasks by your manager.

To be successful, we think you need: 

• 4+ years as a strong UX Designer within a SaaS, Software Environment or within Technology field
• A bachelor's degree in any discipline (as UX is a multi-disciplinary field) or equivalent work experience.
• Ability to produce artifacts such as sketches, user flows, storyboards, high-fidelity designs, interactive prototypes, and user journey maps.
• Proactive research skills including conducting exploratory semi-structured interviews, surveys, and usability tests.
• Strong analytical and communication skills for reporting and presenting research findings to stakeholders.
• Experience in usability research and staying updated with current trends in usability best practices and methods.
• Knowledge of user-centered design principles and experience in participating in the development and implementation of User Experience policies, processes, and standards.
• Ability to work on multiple moderate to complex tasks/projects collaboratively within the UX team and with the research and development organization.

What’s in it for you? 

Nintex has a hybrid working model, enabling us to build culture, learn, and grow together. We intentionally connect and collaborate, while emphasizing flexibility with a blend of at-home and in-office work. This role is a hybrid role in our local Nintex office.

While our offerings differ from country to country, we offer our entire global workforce an array of exciting perks and benefits, including

• Global Gratitude and Recharge Days
• Flexible, paid time off policy
• Employee wellness programs and counseling resources
• Meaningful peer recognition and awards
• Paid parental leave
• Invention/patenting assistance
• Community impact, paid volunteer time, and opportunities
• Intercultural learning and celebration
• Multiple tools through which to learn and grow, and an incredible global community

View more about our benefits here: https://www.nintex.com/wp-content/uploads/2023/01/Global-Perks-and-Benefits.pdf.