Full-Time

Jr Account Manager

Confirmed live in the last 24 hours

Bottom Line

Bottom Line

5,001-10,000 employees

Digital banking and payments automation platform

No salary listed

Junior, Mid

Portsmouth, NH, USA

Category
Customer Success
Sales & Account Management
Required Skills
Sales
Product Management
Salesforce
Data Analysis
Requirements
  • 2-4 years of experience in client facing roles within sales, customer success, account management along with a consultative selling background.
  • Experience developing relationships and influencing C-Suite decision makers
  • Proven ability to effectively engage with and navigate across corporate functions and the C Suite.
  • Proven ability to drive sales and/or expansion within prospects and/or existing customers.
  • Experience building and executing success plans that drive clients to strategic objectives.
  • Process orientation, with a keen focus on client goal achievement KPI’s.
  • Rigorous attention to detail within CRM applications including activity, health and success plans, and opportunity tracking.
  • Strong organization skills with effective time management skills.
  • Listening well, exceptional interpersonal skills and excellent written, presentation and verbal communication skills.
  • Always positive, driven to excel, takes ownership, works collaboratively.
Responsibilities
  • Manage Paymode clients to drive revenue growth, establishing and maintaining relationships to become a trusted advisor.
  • Execute Monthly and Quarterly reviews, including status of value realization, identifying areas of opportunity, and resolving open issues and challenges; as needed, conduct more frequent checkpoints and meetings depending on the phase of the client journey.
  • Bring your experience with success plan best practices to align our clients’ business goals and objectives with Bottomline’s products, solutions, and services.
  • Leverage and enhance the use of data to analyze and drive Client usage, transaction volume, vendor enrollment, and other important health metrics.
  • Develop relationships with C-level executives within your client organizations to enhance the overall relationship, client stickiness, account expansion.
  • Collaborate closely with Sales to drive new business within existing Clients by providing insights into goals, pain points, and key initiatives.
  • Understand and present product roadmap highlights to Clients, articulating how the investments and innovations translate to business value.
  • Ensure our clients understand and take advantage of best practices through content, webinars, and other thought leadership.
  • Defend against competition while identifying and mitigating any churn risk.
  • Understand and be able to articulate the Paymode solutions, key Client use-cases, product features and releases.
  • Understand the Vendor Enrollment process, identifying areas for improvement and collaboration that will drive efficiency and higher enrollment rates.
  • Understand your clients’ businesses, markets, challenges, and opportunities.
  • Advocate on behalf of Clients within all Paymode teams, collaborating across sales, vendor enrollment, marketing, product management, implementation services, operations, support, and executive leadership teams.
  • Serve as an effective Client advocate for product direction within Paymode, communicating key Client needs, requirements, and expected impact, while connecting Clients with our product team as necessary and facilitating enrollment in beta programs, as appropriate.
  • Document and share stories and references with Marketing about successful clients and Paymode's impact on their business, automation, security, etc., while also working with Marketing on targeted messaging and content, such as whitepapers, videos, collateral, and other materials, as requested.
  • Provide regular, recurring communications about the pulse of our clients to key stakeholders, including directly to our CEO on a weekly basis.
  • Update Salesforce and other business systems in a timely, accurate, and complete manner.
Desired Qualifications
  • Experience within a SaaS or payments business, preferably in FinTech/Services preferred

Bottomline Technologies operates in the financial technology sector, providing a digital banking and payments platform that helps businesses and financial institutions automate and streamline their payment processes. Their solutions include automating accounts payable cycles, managing financial messaging flows, and creating intelligent engagement platforms for banks. Additionally, Bottomline offers risk management tools to identify and mitigate internal and external threats, ensuring compliance and reducing complexity. They also provide Swift services for secure global financial transactions. The company uses a software-as-a-service (SaaS) model, generating revenue through subscription fees and service charges. Bottomline's goal is to transform business payments and processes, making them simple, smart, and secure, with a strong focus on customer success.

Company Size

5,001-10,000

Company Stage

IPO

Headquarters

Portsmouth, New Hampshire

Founded

1989

Simplify Jobs

Simplify's Take

What believers are saying

  • Embedded finance allows Bottomline to enhance offerings with seamless financial solutions.
  • The rise of real-time payments enables Bottomline to offer faster, efficient payment solutions.
  • Growing demand for API-driven banking solutions aligns with Bottomline's robust API capabilities.

What critics are saying

  • Emerging fintech startups may erode Bottomline's market share with innovative solutions.
  • Rapid AI advancements may outpace Bottomline's capabilities, requiring significant investment.
  • Regulatory changes in cross-border payments could increase compliance costs for Bottomline.

What makes Bottom Line unique

  • Bottomline offers a comprehensive digital banking and payments platform for diverse clients.
  • The company integrates Paymode with its Digital Banking platform for seamless customer enrollment.
  • Bottomline's platform includes embedded risk management and predictive analytics capabilities.

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Benefits

Remote Work Options

Company News

Bottomline Technologies
Apr 2nd, 2025
Bottomline Wins Multiple Gold Stevie(R) Awards for Sales and Customer Service

Bottomline wins multiple Gold Stevie(R) Awards for Sales and Customer Service.

FinTech Magazine
Mar 25th, 2025
PairSoft Expands B2B Payments Access Through Bottomline Partnership

By embedding Bottomline's Paymode payment capabilities into PairSoft's AP automation suite, users can access a pre-enrolled vendor network, gain real-time payment visibility, and utilize fraud prevention controls within one platform.

GlobeNewswire
Mar 19th, 2025
Bottomline Wins "Best Overall Fintech Software" Designation

LOS ANGELES, March 19, 2025 (GLOBE NEWSWIRE) -- FinTech Breakthrough , an independent market intelligence organization that recognizes the top companies, technologies and products in the global FinTech market, today announced that Bottomline , a global leader in business payments, has been selected as winner of the “Best Overall FinTech Software” award in the 9th annual FinTech Breakthrough Awards program.The 2025 FinTech Breakthrough Award recognizes the standout innovation of Bottomline’s Commercial Digital Banking Platform, a breakthrough solution that goes beyond payments and cash management functionality to serve as a fully integrated commercial banking and payments platform. The product includes robust API capabilities enabling Financial Institutions to operate with more flexibility and agility and create unique customer experiences.Bottomline’s recently extended capabilities of the Commercial Digital Banking Platform include deep integration with Bottomline's Paymode Business Payments Network, allowing banks to better service business customers from small businesses to large corporations with multibank relationships. The integration creates the possibilities of new revenue streams for Financial Institutions by enabling them to better monetize payments by clearing vcards, checks and ACHs via the Paymode network versus traditional payment rails.By integrating Paymode with Bottomline’s Digital Banking platform, the enrollment process is seamless for customers. Upon login, eligible businesses will see a banner highlighting their enrollment eligibility and their estimated return based on their current payees matched with Paymode's 550,000+ network. Enrollment can be completed entirely online.Additionally, Bottomline's platform supports embedded risk management capabilities to mitigate fraud from both internal and external threats and delivers predictive analytics and benchmarking to enhance customer engagement, boost bank performance, and drive profitable relationships through proactive, usage-triggered outreach. The platform also provides patented real-time payments chat capabilities.“Bottomline makes banks and businesses smarter, enhancing user experiences while keeping clients and payments secure

The Manila Times
Feb 25th, 2025
Bottomline Wins Cross-Border Payment Company of the Year

PORTSMOUTH, N.H., Feb. 25, 2025 (GLOBE NEWSWIRE) - Bottomline, a global leader in business payments, has been awarded "Cross-Border Payment Company of the Year: North America" by International Banker.

PR Newswire
Feb 20th, 2025
Sedgwick Acquires Legal Spend Management Business From Bottomline

MEMPHIS, Tenn., Feb. 20, 2025 /PRNewswire/ -- Sedgwick, a leading global provider of claims management, loss adjusting and technology-enabled business solutions and Bottomline, a global leader in business payments and cash management, have signed an agreement whereby Sedgwick will acquire Bottomline's industry-leading legal spend management (LSM) division. The LSM business services the property and casualty (PC) insurance industry, providing carriers, third party administrators (TPAs), self-insured entities and corporate legal departments with cloud-based software applications and complementary legal bill review solutions. Sedgwick will leverage Bottomline's modern and highly scalable LSM technology infrastructure, including its Legal-X and Legal eXchange web platforms, in helping clients control the cost of litigation. Pending the closing of the transaction, which is subject to customary conditions and regulatory approvals, Sedgwick plans to operate the LSM business as a separate division