Manager – New Agency Partnerships

Position Overview

Ensemble is seeking a driven and relationship-focused Business Development Manager to lead the acquisition of new travel agency partners across North America.

Reporting to the Director of Business Development, this role is responsible for managing the full sales cycle—from identifying and qualifying prospective agencies to presenting solutions, negotiating opportunities, and successfully onboarding new members into the Ensemble network.

The ideal candidate combines a strong understanding of the travel agency landscape with proven sales expertise. They are a natural connector who enjoys building relationships, uncovering business needs, and helping agency owners evaluate strategic opportunities for growth. This individual is equally comfortable conducting virtual presentations, attending industry events, and engaging prospects in meaningful conversations that lead to long-term partnerships.

This is an exciting opportunity for a highly motivated sales professional who thrives in a fast-paced, entrepreneurial environment and wants to play a key role in shaping Ensemble's future growth.

Key Responsibilities

New Business Development

• Identify, research, and target prospective travel agency partners across North America.

• Build and maintain a healthy pipeline of qualified opportunities through proactive outreach, networking, referrals, events, and industry relationships.

• Manage the full sales cycle, including prospecting, discovery, presentations, proposal development, negotiation, and closing.

• Conduct virtual and in-person meetings to understand agency business models, challenges, and growth objectives.

• Effectively communicate Ensemble's value proposition and demonstrate how membership supports agency growth and profitability.

• Develop customized recommendations and business cases based on the unique needs of prospective agency partners.

Relationship Building & Industry Engagement

• Represent Ensemble at industry events, conferences, trade shows, webinars, and networking functions.

• Build meaningful relationships with agency owners, advisors, suppliers, and industry stakeholders to generate referrals and new business opportunities.

• Maintain a strong understanding of industry trends, competitive offerings, and evolving agency business models.

• Act as a trusted advisor throughout the sales process, providing consultative guidance and industry insights.

Pipeline & Sales Management

• Maintain accurate and up-to-date prospect records, activities, and opportunities within the CRM system.

• Track and report on sales activities, pipeline health, conversion rates, and key performance metrics.

• Develop and execute strategic outreach plans and follow-up sequences to move prospects through the sales funnel.

• Collaborate with Marketing and Membership teams to support lead generation initiatives and optimize conversion strategies.

• Provide market feedback and prospect insights to help refine messaging, positioning, and business development strategies.

What Will Make You Successful

• You are energized by building relationships and creating new business opportunities.

• You have a strong understanding of how travel agencies operate and can quickly establish credibility with agency owners and advisors.

• You are naturally outgoing and confident in engaging prospects in both virtual and in-person environments.

• You are highly organized and disciplined in managing a sales pipeline and follow-up process.

• You take ownership of your results and are motivated by achieving and exceeding targets.

• You thrive in an entrepreneurial environment where initiative, adaptability, and creativity are valued.

Qualifications

• 4-6 years of experience in business development, sales, partnership development, or a related client-facing role.

• Strong travel industry experience required, with a solid understanding of travel agency operations, business models, and industry dynamics.

• Proven success managing the full sales cycle, from prospecting and lead generation through negotiation and closing.

• Demonstrated ability to build relationships and influence decision-makers at the ownership and executive level.

• Excellent presentation, communication, and consultative selling skills.

• Experience conducting both virtual and in-person sales meetings and presentations.

• Proficiency with CRM platforms and pipeline management best practices (experience with Microsoft Dynamics is considered an asset).

• Strong organizational skills with the ability to manage multiple opportunities simultaneously.

• Self-motivated, results-oriented, and comfortable working independently.

• Bachelor's degree or equivalent professional experience preferred.

• Ability to travel approximately 20% throughout North America.

We provide a competitive compensation package with a strong pay for performance rewards approach. Employees have the opportunity to participate in incentive programs and compensation tied to business and individual performance. The expected compensation range for this position is: $75,000 to $85,00 plus benefits. #LI-Remote

The actual compensation may vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training.

We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation due to a disability at any stage of our hiring process, please advise us when completing your application.