Applications Engineer

PSG® is the global pump, metering and dispensing-solution expert, enabling the safe and efficient transfer of critical and valuable fluids that require optimal performance and reliability in applications where it matters most. Additionally, PSG is a leading provider of flow meters designed to reduce waste and downtime while accurately measuring, monitoring and controlling the distribution of fluids. Headquartered in Downers Grove, IL, USA, PSG is comprised of several world-class brands, including Abaque®, All-Flo™, Almatec®, Blackmer®, Ebsray®, em-tec®, Griswold®, Hydro™, Malema™, Mouvex®, Neptune®, PSG® Biotech, Quantex™, Quattroflow®, and Wilden®. PSG products are manufactured on three continents – North America, Europe, and Asia – in state-of-the-art facilities that practice lean manufacturing and are ISO-certified. PSG is part of the Pumps & Process Solutions segment of Dover Corporation. For additional information on PSG, please visit psgdover.com.

We thrive on winning and being number one; and are always looking to add the best and brightest to our talented team of professionals. PSG offers a unique combination of the both small company atmosphere: with an ownership mindset that allows you to make close-to-the-customer decisions; an innovative approach in seeing beyond what is possible today and entrepreneurial spirit in the pursuit of new opportunities; combined with benefits of a large company’s scale, tools, expertise, and financial strength with Dover. Join PSG, a growing global company where your curiosity, hard work and ambition is rewarded with exceptional career opportunities in a friendly & fast paced environment.

PSG is part of the Pumps and Process Solutions segment of the Dover Corporation® (NYSE: DOV). Dover is a diversified global manufacturer and solutions provider with annual revenue of over $7 billion. We deliver innovative equipment and components, consumable supplies, aftermarket parts, software and digital solutions, and support services through five operating segments. Recognized for our entrepreneurial approach for over 65 years, our team of over 24,000 employees takes an ownership mindset, collaborating with customers to redefine what's possible.

Position Summary: The Applications Engineer/Product Specialist responds to inquiries from the organization's sales force or customers about the technical aspects of the organization's products and services.  Leads technical training about product selection, performance, and troubleshooting.  Reviews engineering specifications and generates proposals.  Develop skills and knowledge of the organization's products and services.

Education: Bachelor’s degree in engineering, or equivalent relevant education and work experience.

Experience:

• 2+ years of experience with engineering degree (Applications Engineer)
• 5+ years of technical product experience without an engineering degree (Product Specialist)
• Relevant industry experience (pumps, valves, system design, rotating equipment, etc.) desired

Knowledge, Skills and Abilities:

• Able to quickly learn products in detail which includes the operating principles and performance characteristics. 
• Ability to professionally interact with customers on technical matters
• Ability to select a pump and/or accessories based on application requirements
• Ability to analyze a mechanical system and provide technical guidance for operation and troubleshooting
• Proficient with Microsoft Outlook, Excel, Word and PowerPoint
• Highly organized and efficient in approaching tasks
• A self-starter with ability to solve problems and anticipate and avoid issues
• Clear, concise, and articulate communication skills - verbal, written and listening
• Strong team player, work ethic and commitment to win

Duties and Responsibilities:

• Provide support for the Sr. Applications Engineer(s)
• Provide guidance to sales team and channel partners for selection, configuration, and quotation of products.
• Provides technical support and troubleshooting for channel partners and end users.
• Conducts technical training of internal team members, channel partners, and other industry participants, such as EPCs, consultants, and end users.
• Provides technical support in marketing activities such as creation of market literature, preparing for and supporting trade shows, industry events and PSG product training and customer events.
• Conduct market research through trade associations, internet investigation and corporate services.
• Develop and maintain comprehensive knowledge of competitive products and their activity in the marketplace and provide reports, on a regular basis.
• Investigate market needs for innovative products and communicate them to Product Management as opportunities for product development.
• Follows all company processes and policies pertaining to role.
• Other duties as assigned

Travel: Limited travel required

Physical Requirements:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable an individual with disabilities to perform the essential functions of this position.

The work is predominantly sedentary and requires minimal or negligible physical exertion. The employee is normally seated; however, the nature of the work allows for periods of standing or walking at will. Strength to lift or carry files weighing up to ten (10) pounds; vision to read printed materials and computer screen, and ability to hear and speech to communicate in person, telephone or over Teams.

Work Environment: The environment is primarily in a controlled climate office setting but will also require time on the manufacturing floor. The manufacturing environment is subject to moderate changes in temperature, and the employee may be exposed to typical hazards of noise, flying debris, and overhead hazards requiring the use of proper PPE (Personal Protective Equipment).

This position may require overtime as necessary. The company reserves the right to revise or change job duties as the need arises. This job description does not constitute a written or implied contract of employment.

Work Arrangement : Onsite (Hybrid two (2) days a week after training period) 

Pay Range: $95,000.00 - $105,000.00 annually

Bonus Eligible: This position is eligible to earn a discretionary bonus based on performance metrics and other criteria outlined in our applicable bonus plan.

We consider several job-related, non-discriminatory factors when determining the pay rate for a position, including, but not limited to, the position’s responsibilities, a candidate’s work experience, a candidate’s education/training, the position’s location, and the key skills needed for the position.  Pay is one of the Total Rewards that we provide to compensate and recognize employees for their work.

Benefits: Our total rewards package for eligible team members also includes: a 401(k) savings plan with employer contributions; medical, dental and vision insurance; wellness programs; health savings account, health care and dependent care flexible spending accounts; company paid short-term disability and long-term disability; company paid employee basic life and AD&D insurance; supplemental employee and dependent life insurance; optional accident, hospital indemnity and critical illness insurance; adoption, surrogacy, and fertility benefits and assistance; commuter benefits; parental, military, jury duty, and bereavement leaves of absence; paid time off, including 11 paid holidays per calendar year, paid vacation days beginning at 120 hours annually, 40 paid sick leave hours annually or as provided under state and local paid sick leave laws, 2 Floating Holidays; tuition assistance; business travel services; employee discounts; and an employee assistance program that includes company paid counseling sessions and legal services. Eligibility for benefits is governed by applicable plan documents and policies.

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.

Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact [email protected] for assistance with an accommodation. Kindly specify Job Requisition Number / Job Title and Location in response.

Job Function : Product Development