Manual Payments Initiation & Processing – Governance Senior Lead

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi’s Chief Operating Office (COO).

By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team/Role Overview

The Manual Payments Initiation & Processing (MPIP) Governance Senior Lead is an integral role in Citi's Chief Operating Office (“COO”) Controls- Risk Management team. This position is responsible for establishing COO MPIP Governance through close collaboration with stakeholders within COO and second-line partners.

COO is tightly integrated with Citi’s businesses.  COO plays a central role in driving value for the firm and its clients. It provides a foundation for processes and people that enable Citi to achieve its day-to-day operational and its long-term growth goals.  The mission of the COO Controls organization in Citi is to support the identification, assessment, and management / mitigation of risk across COO related to franchise, reputational, and client risks.  

The ideal candidate for this role would possess Fraud Risk Management experience and have substantial knowledge and experience with specific MPIP requirements and processes either through actual involvement with processing such payments or via risk management oversight

What you’ll do

• Work with Management and COO partners to establish and maintain an effective and sustainable MPIP governance process across COO including coordination of reporting against various Fraud risk requirements
• Partner with COO units to implement a consistent approach to MPIP including procedures and controls
• Support the assessment of effectiveness of existing controls, identifying areas for improvement, and implementing necessary changes.
• Help drive and manage controls enhancements focused on increasing efficiency and reducing risk.
• Collaborate with key stakeholders to develop comprehensive corrective action plans to address identified control gaps or failures and drive successful remediation.
• Develops a broad and detailed understanding of the organization’s landscape, culture and technology.
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgment and autonomy.

What we’ll need from you

• Knowledge and experience with specific manual payments processing (“MPP”); either through actual involvement with processing such payments or via risk management oversight
• Strong Internal Audit or Risk Management experience which should indicate a strong internal control/risk management skillset
• Fraud Risk management experience and knowledge of the Fraud Policy, Standard and Fraud Risk Requirements
• Experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry.
• Ability to identify, measure, and manage key risks and controls.
• Track record leading Control related projects and programs • Ability to see the big pictures with high attention to critical details.
• Develop and implement strategy and process improvement initiatives.
• Comprehensive knowledge of Citi’s businesses and functions and their risk profiles.
• Developing new ideas and improving current processes to proactively mitigate risks.
• Requires an ability to provide challenge and make recommendation for risk and controls remediation.
• Expert knowledge in the development and execution for controls.
• Proven experience in control related functions in the financial industry.
• Proven experience in implementing sustainable solutions and improving processes.
• Expert understanding of compliance laws, rules, regulations, and best practices.
• Deep understanding of Citi’s Policies, Standards, and Procedures.
• Strong leadership, decision-making, and problem-solving skills.
• Strong analytical skills to evaluate complex risk and control activities and processes.
• Ability to deliver compelling presentations and influence executive audiences.
• Strong sense of accountability and ownership, with strong results orientation.
• Excellent communication skills; ability to engage and inspire across stakeholder groups.
• Exceptional command in Microsoft Office suite, particularly Excel, PowerPoint, and Word.

What we can offer you

By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: 

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
• A discretional annual performance related bonus 
• Private medical insurance packages to suit your personal circumstances
• Employee Assistance Program  
• Pension Plan 
• Paid Parental Leave 
• Special discounts for employees, family, and friends 
• Access to an array of learning and development resources 

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day.  We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. 

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. 

#LI-KS1

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Job Family Group:

Risk Management

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Job Family:

Business Risk & Control

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Time Type:

Full time

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