Full-Time

Store Manager

Extra Space Storage

Extra Space Storage

1,001-5,000 employees

Owns, operates, and manages self-storage properties

Compensation Overview

$19 - $20.50/hr

+ 401(k) match

Niagara Falls, NY, USA

In Person

The role works between multiple stores in the district.

Category
Retail (1)
Required Skills
Sales
Customer Service

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Requirements
  • At least 2 years of customer-facing work experience.
  • A current valid driver's license and access to a reliable personal vehicle are required, except in New York City and Brooklyn.
  • A high school diploma or GED is required.
  • Ability to perform indoor and outdoor duties involving standing, walking, climbing stairs, bending, sitting, and lifting.
  • Ability to regularly lift or move items up to 35 pounds and occasionally up to 50 pounds.
Responsibilities
  • Oversee the daily operations of one or more self-storage locations with limited direct supervision.
  • Build and maintain strong customer relationships by identifying storage needs and providing tailored solutions.
  • Maximize sales objectives through unit rentals, unit insurance, and moving supplies.
  • Maintain cleanliness of the office, storage buildings, grounds, and surrounding areas through continuous maintenance.
  • Perform daily site safety inspections, including lock checks.
  • Address and resolve customer concerns related to billing, security, auctions, and proper site usage.
  • Handle cash transactions, balance receipts, follow up on delinquent payments, process customer payments, and complete daily bank deposits.
  • Maintain auction files, follow up on delinquent accounts, monitor store budgets, and prepare and deliver bank deposits.
  • Maintain professional relationships with Extra Space employees.
  • Perform additional duties as assigned.
Desired Qualifications
  • Leadership experience is preferred but not required.
  • Sales experience is preferred.
  • College education is a plus.

Extra Space Storage is a real estate investment trust that owns, operates, and develops self-storage facilities across the United States. It earns revenue by renting storage units to residential and commercial customers and by selling moving supplies and tenant insurance, with offerings including climate-controlled, drive-up, and vehicle storage. The company differentiates itself as the largest self-storage operator and through its Management Plus program, a third-party management platform that lets other owners operate under the Extra Space brand, plus a bridge loan program for partners. Its goal is to grow its national footprint and profitability by expanding ownership, management, and development of facilities, including large acquisitions like the Life Storage merger.

Company Size

1,001-5,000

Company Stage

IPO

Headquarters

Salt Lake City, Utah

Founded

1977

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Simplify Jobs

Simplify's Take

What believers are saying

  • Q2 2026 same-store revenue rose 2.4%, and NOI climbed 3.5%.
  • Management raised 2026 core FFO guidance to $8.25-$8.40 on July 28, 2026.
  • A July 2026 $550 million bond priced at 4.9% funded debt rollover.

What critics are saying

  • NYC's August 25, 2026 licensing law tightens pricing rules across 60 Extra Space stores.
  • Extra Space settled NYC's February 2026 lawsuit for $1.7 million after bait-and-switch allegations.
  • If regulators cap rent resets nationally, Extra Space's margin engine collapses.

What makes Extra Space Storage unique

  • Extra Space runs 4,300 locations, the largest U.S. self-storage platform, after Life Storage, 2023.
  • Its Management Plus platform reached 1,964 stores, creating fee income and deal flow.
  • Bridge loans generated $141 million in Q2 2026, deepening operator relationships.

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Benefits

Paid Time Off

401(k) Company Match

401(k) Retirement Plan

Health Savings Account/Flexible Spending Account

Wellness Program

Company News

Yahoo Finance
Aug 2nd, 2026
Self-storage REITs post mixed Q2 results as Public Storage closes $10.5B NSA acquisition

The three largest US self-storage REITs reported mixed Q2 2026 results, showing steady fundamentals but divergent net operating income growth. CubeSmart posted adjusted FFO of $0.63 per share, with same-store NOI falling 0.7% year-over-year as revenue declined 0.8% and expenses rose 4.4%. Average occupancy reached 90.4%. Extra Space outperformed, increasing same-store revenue 2.4% and NOI 3.5% whilst reducing expenses 0.5%. Occupancy hit 94.2%, and the company acquired $90.7 million in facilities. Public Storage reported a 74.2% same-store NOI margin. Revenue fell 0.6% whilst operating costs rose 4.4%. The company closed its $10.5 billion NSA acquisition after quarter-end and announced a $1.2 billion purchase of Public Storage Canada. All three REITs continued expanding through acquisitions and management platforms despite rising costs.

Yahoo Finance
Jul 30th, 2026
Extra Space Storage Q2 core FFO beats at $2.15, raises 2026 guidance to $8.25-$8.40

Extra Space Storage reported second-quarter 2026 results that exceeded expectations, with core funds from operations (FFO) per share reaching $2.15, up 4.9% year-over-year. Same-store revenue grew 2.4%, whilst same-store net operating income increased 3.5% compared to the previous year. Occupancy stood at 94.2% at quarter-end, with same-store expenses declining modestly. The company closed 18 property acquisitions totalling $91 million and originated $141 million in new bridge loans. Its third-party management portfolio expanded by a net 48 stores to 1,964 total stores. Extra Space priced a $550 million bond offering at 4.9%. Management raised full-year 2026 core FFO guidance to $8.25-$8.40 per share, up from previous projections. The company cited effective pricing and occupancy management as key drivers, though it noted customer demand remains steady without improvement in housing market trends.

PR Newswire
Jun 24th, 2026
Extra Space Announces Pricing of $550 Million of 4.900% Senior Notes due 2032

/PRNewswire/ -- Extra Space Storage Inc. ("Extra Space") (NYSE: EXR), a leading owner and operator of self-storage facilities in the United States and a member...

MarketScreener
Aug 6th, 2025
Extra Space Announces Pricing of $800 Million of 4.950% Senior Notes due 2033

SALT LAKE CITY, Aug. 6, 2025 /PRNewswire/ -- Extra Space Storage Inc. , a leading owner and operator of self-storage facilities in the United States and a member of the S&P 500, today announced that...

PR Newswire
Jan 17th, 2025
Extra Space Announces Pricing of $350 Million Add-On Offering of 5.500% Senior Notes due 2030

/PRNewswire/ -- Extra Space Storage Inc. ("Extra Space") (NYSE: EXR), a leading owner and operator of self-storage facilities in the United States and a member...