Account Director

An opportunity exists for an experienced workers’ compensation professional who is responsible for delivering quality Workplace Risk and Workers Compensation advice and services to clients, including managing key existing clients’ programs and taking a hands-on approach to identifying solutions for our clients.

Reporting to the NSW State Manager (Workplace Risk), the primary focus of this role will be to provide an innovative and flexible approach to clients’ workplace risk programs, present solutions and recommend improvements in their performance. In addition, an interest in developing the skills of other staff within the Workplace Risk practice is a key requirement.

The Role

• Project management of our national clients’ workplace risk programs, ensuring the delivery of high-quality services 
• Provide our clients strategic advice in policy, premium, claims and injury management 
• Providing Outsourced Return to Work support services for a range of clients
• Report writing and implementation of client retention strategies, including detailed financial feasibility analysis.
• Support the Insurance Brokers as a technical expert in all aspects of Workers’ Compensation 
• Manage company profile with industry contacts by identifying and maintaining strategic relationships in all key markets
• Engaging our strategic partners to deliver value to our Company
• Be an active member of our consultancy team, willingly working on assigned projects and developing team members’ knowledge and skills
• Identifying new business opportunities for the Company
• Tender submissions and presentations

The Requirements

• Extensive experience working for a national employer, a broker, or a leadership position within the broader workers compensation sector
• Experience in National Workers’ Compensation arrangements and the key drivers to premiums
• Demonstrable knowledge and application of policy and premium management across the National Workers’ Compensation landscape 
• Experience in developing and executing a new business strategy
• Excellent interpersonal, oral and written communication skills
• Experience in supervising, coaching and mentoring team members
• Proven ability to organise, prioritise, project manage and work well under pressure
• A team player with the ability to demonstrate credibility and gain trust
• A tertiary qualification in Allied Health, or equivalent work experience is desirable

Why Join WTW?

WTW provides a competitive benefits package which includes the following (eligibility requirements apply):

• Annual bonus
• Company paid salary continuance insurance
• Life and TPD insurance 
• Hybrid working
• Networks (Gender, Wellbeing, Pride)
• Career Growth – internal opportunities and development programs

At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a "hybrid” style, with a mix of in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and “hybrid” is not a one-size-fits-all solution.

We understand flexibility is key to supporting an inclusive and diverse workforce and so we encourage requests for all types of flexible working. Please speak to your recruiter to discuss more.

At WTW, we believe that a culture of inclusion and diversity is critical to our business. It's not a separate initiative – rather it’s fundamental to everything we do. We are an equal-opportunity employer who is committed to fostering an inclusive work environment and embrace diversity including gender, nationality, disability, age, marital/parental status, ethnicity, gender identity and sexual orientation. We welcome applications from people from all backgrounds. 

In the spirit of reconciliation Willis Towers Watson acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email [email protected]