Full-Time
Product Manager
Auto Insurance
Posted on 12/6/2025
CSAA Insurance Group
1,001-5,000 employees
Auto, home, and personal lines insurer
No salary listed
New Mexico, USA + 44 more
More locations: Washington, USA | Kansas, USA | Pennsylvania, USA | Oregon, USA | Delaware, USA | Iowa, USA | California, USA | Washington, DC, USA | Texas, USA | Montana, USA | Jackson Township, NJ, USA | Florida, USA | Waterbury, CT, USA | Nevada, USA | South Carolina, USA | South Dakota, USA | Georgia, USA | Arizona, USA | Concord, NH, USA | Mississippi, USA | Virginia, USA | Arkansas, USA | Minnesota, USA | Colorado, USA | Nebraska, USA | Rhode Island, USA | Utah, USA | Kentucky, USA | West Virginia, USA | New York, NY, USA | Maryland, USA | Wisconsin, USA | Maine, USA | Massachusetts, USA | North Carolina, USA | Oklahoma, USA | Missouri, USA | Ohio, USA | Indiana, USA | Louisiana, USA | Michigan, USA | Illinois, USA | Alabama, USA | Idaho, USA
Remote
 Product (1) |
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- bachelor’s degree in related area (Insurance/Risk Management, Marketing, Business, or a related field) or an equivalent combination of education and experience.
- 4+ years of increasingly responsible product management experience
- Basic knowledge of product and project management, product profitability, sales and strategic planning
- Understanding of financial analysis and reporting skills
- Ability and skills to successfully operate on on cross functional teams
- Organizational and problem solving skills
- Understanding of product analysis, principles and methods
- Developing business and technical writing skills (e.g. proposals, PowerPoint presentation, business requirements, Microsoft project, Suite Microsoft Office)
- Basic understanding of Project Management techniques and processes
- Solid communication, presentation, and persuasion skills of internal and external partners and stakeholders
- Understanding of business systems and processes and how they link together
- Ability to gather rich feedback from business stakeholders
- Understanding of how to develop business requirements that contemplate all policy lifecycles (quote, bind, renew, etc.)
- provide comprehensive support for the development and pricing of both existing and new insurance products
- cross-functional collaboration across various departments, including new product design, underwriting, catastrophe management, policy contracts, system enhancements, regulatory compliance, competitive analysis, pricing strategies, and sales and marketing
- partner with data science, IT, actuarial, marketing, and finance to ensure the successful delivery of work products
- operate with limited supervision, this position is designed for individuals who are building their expertise in the insurance field and are actively involved in the design, development, and implementation of new products and programs
- Acts as supporting partner to leaders and senior team members on product development efforts
- Supports changes to policies and guidelines
- Participates in the development of new products based on knowledge of products, consumers and competition, partnering with Marketing, Sales, Legal and State Product Management where appropriate
- Develops an understanding of the technical aspects of a line of business and/or the tools and techniques of Product Management to produce reports to monitor product performance by mix including metrics such as quotes, close ratios, retention, loss ratios, etc. and develops solutions to address any opportunities
- Partners with Actuarial to develop and execute pricing model refreshes. May review pricing structure and changes for approval by leaders.
- Partners with manager and/or senior product managers to establish initiative objectives and key results that ladder up to enterprise profitability goals
- Provides research and insights to support recommendations for future products
- Supports acquisition and retention strategies to achieve business objectives
- Participate in division or enterprise-wide projects, by performing cost/benefits analyses, while supporting project management communication
- Provides inputs on business deliverables such as state-specific research, operational processes, and DOI filings are completed and aligned to IT timelines
- Performs competitive environment research to share insights on market dynamics with other Product Managers and Leaders
- Conducts competitive analysis as needed for projects and proposals
- Support documentation of product specifications or high-level business requirements that account for all policy lifecycles (quote, bind, renew) and partners with IT to expand these into acceptance criteria
- Helps resolve defects related to assigned products/projects
- Supports development of, or modification to, processes and procedures for Sales, Service, Claims, and any other impacted areas of the business thru system testing and validation
- May assist in building visually compelling presentations tailored to audience and venue (virtual vs. in-person)
- Actively shapes our company culture (e.g., participating in employee resource groups, volunteering, etc.)
- Lives into cultural norms (e.g., willing to have cameras when it matters: helping onboard new team members, building relationships, etc.)
- Travels as needed for role, including divisional / team meetings and other in-person meetings
- Fulfills business needs, which may include investing extra time, helping other teams, etc
- CPCU and/or Actuarial exams
- Advance degree
CSAA Insurance Group provides automobile, home and other personal lines insurance to AAA Members across 23 states and the District of Columbia. Its products are offered through policies that cover risks for individuals and families, with claims handling and customer service that support prevention, preparation and recovery from life events. The company serves as an insurer within the AAA Members ecosystem, focusing on speed, expertise and member experience, and it emphasizes employee belonging, comprehensive benefits, and community engagement. CSAA IG differentiates itself through its long-standing AM Best rating (A or better for over 90 years), a strong alignment with the AAA network, and a culture that embraces change to improve outcomes for members, employees, and communities. Its goal is to help members prevent, prepare for, and recover from whatever comes, while growing as a trusted insurer and partner within the AAA community.
Company Size
1,001-5,000
Company Stage
N/A
Total Funding
$15.6M
Headquarters
Walnut Creek, California
Founded
1914
Simplify's Take
What believers are saying
- Rick Astley campaign generates 700 million US impressions from $540,000 buy.
- 2022 QR codes yield 206,000 scans and 100 million organic views.
- CSAA proposes coverage expansion under Commissioner Lara's 2025 strategy.
What critics are saying
- A.M. Best downgrades CSAA ratings to A from A+ due to weakening finances.
- California DOI caps 2026 rate hikes at 5% amid 15% wildfire claims inflation.
- Progressive Snapshot erodes CSAA auto share with 30% safe driver discounts.
What makes CSAA Insurance Group unique
- CSAA partners with Rick Astley for viral 2022 Rickroll campaign across 17 markets.
- Five CSAA leaders named to 2026 Emerging Leaders class in insurance.
- CSAA executive recognized in 2026 Trailblazing Women of Insurance list.
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Benefits
401(k) Company Match
Paid Vacation
Paid Holidays
Employee Discounts
Remote Work Options
Hybrid Work Options
Company News
Welcome to The Fintech Fix, where we cover the biggest stories of the financial week. Whether it’s the next groundbreaking trend in cryptocurrency or Blockchain technology, or a new partnership that’s about to change the global economic landscape, this is the place to keep up with the breaking news of the future. Big News
AAA insurer partners with '80s icon to create new video for "Never Gonna Give You Up". WALNUT CREEK, Calif., Aug. 17, 2022 /PRNewswire/ -- CSAA Insurance Group has partnered with 1980s British legend Rick Astley to launch a new brand campaign across 17 U.S. markets. For the first time in 35 years, Astley and the top-rated AAA Insurance provider have released a new version of his beloved music video for his 1987 chart-topping hit "Never Gonna Give You Up." The new video pays tribute to the original while spreading the good news about InsurAAAnce — the insurance that never gives you up!
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