Full-Time

Medical Case Manager

Updated on 9/10/2026

Henry J Austin Health Center

Henry J Austin Health Center

51-200 employees

FQHC providing primary, dental, behavioral health

Compensation Overview

$50.3k - $70.4k/yr

Trenton, NJ, USA

In Person

Master's

Category
Social & Community Services (1)
Required Skills
Data Analysis

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Requirements
  • A Master's Degree in Social Work from a graduate school accredited by the Council on Social Work Education is required.
  • Two years of professional experience in social work are required, including one year in a health care field.
  • Licensure by the New Jersey Board of Social Work Examiners as a Licensed Social Worker or Licensed Clinical Social Worker is required.
  • Excellent communication, supervisory, and interpersonal skills are required.
  • The employee must be able to meet the stated physical demands, including walking, standing, using hands, sitting, reaching, climbing or balancing, and bending, kneeling, crouching, or crawling as needed.
  • The employee must have the stated close, distance, color, peripheral, and depth vision abilities and ability to focus.
Responsibilities
  • Assess the presenting and underlying psychosocial needs of clients in the Project Access program and compose thorough social work assessments and treatment plans.
  • Maintain updated releases of information and New Jersey-mandated charting documentation.
  • Resolve clients' psychosocial problems with permission by contacting referral agencies, involving family members, using community resources, and advocating on clients' behalf.
  • Follow National Association of Social Workers standards of care in providing services.
  • Assist clients with applications for public and private benefits, follow up on application status, and accompany clients to program offices as appropriate.
  • Provide referrals to individual, family, and group counseling services and intervene at intrapersonal and interpersonal or community levels.
  • Conduct outreach to known patients in the community for immediate medical needs as requested by staff.
  • Engage in supervision of ACCESS Outreach Work and Transportation and coordinate those services.
  • Provide coverage for other social workers as needed.
  • Meet standards for Joint Commission and Health Resources and Services Administration accreditations.
  • Collaborate with all members of the Integrated Care Treatment team in service of patients.
  • Develop and maintain liaison relationships with community resources and public and private service delivery systems to establish collaborative services and reduce duplication of care.
  • Maintain a current community resource directory, including the social services network, with HIV program and social work staff.
  • Participate in developing, implementing, and evaluating special projects and pilot programs.
  • Interpret Center social service policies and procedures for providers, institutions, agencies, recipients, and other concerned individuals.
  • Establish and maintain records and files and draft correspondence in the course of official duties.
  • Collect, record, and analyze program-related data and develop monthly statistical and programmatic reports.
  • Serve as a full member of the clinical staff team.
  • Participate in HIV program staff meetings, social work departmental meetings, professional meetings, conferences, and continuing education training.
  • Provide technical consultation to colleagues on the medical-social aspects of the HIV program.
  • Keep apprised of developments in HIV care and treatment and social services and provide colleagues with appropriate updates.
  • Assist with social work departmental programmatic and infrastructure design, implementation, and evaluation.
  • Learn and implement the Center's electronic and manual recording and information systems.
  • Comply with the National Association of Social Workers Code of Ethics, the Social Workers Licensing Act of 1991, and New Jersey State Board of Social Work Examiners rules.
  • Assist with onboarding new staff and supervise university interns as requested.
Henry J Austin Health Center

Henry J Austin Health Center

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HJAHC delivers primary care, dental, behavioral health, women's health, HIV/Hepatitis C treatment, on-site pharmacy, nutrition services, and social supports across multiple Trenton locations as a Federally Qualified Health Center. It uses a patient-centered, integrated care model funded by Medicaid, Medicare, private insurance, and federal grants, with a sliding fee scale to keep care affordable for uninsured or underinsured patients. It stands out as Trenton's largest non-hospital ambulatory care provider and offers residency programs for nurse practitioners and pharmacists, uniting many services under one roof for a culturally diverse community. Its goal is to expand access to high-quality care, reduce financial and social barriers, and advance health equity in the community.

Company Size

51-200

Company Stage

N/A

Total Funding

N/A

Headquarters

Trenton, New Jersey

Founded

1986

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Simplify Jobs

Simplify's Take

What believers are saying

  • HRSA funded expanded evening and weekend hours starting April 2025.
  • Direct Relief and Sanofi awarded $200,000 in November 2025 for respiratory-health programs.
  • June 2026 Career Pathways paid students from Trenton schools, deepening pipeline and community ties.

What critics are saying

  • Heavy Medicaid and grant dependence exposes HJAHC to reimbursement cuts after 2026 federal budgets.
  • Trenton shooting on August 29, 2026 underscores security costs and patient-access disruption risk.
  • A funding cliff could collapse HJAHC's extended-hours model and surrender patients to rivals.

What makes Henry J Austin Health Center unique

  • Largest non-hospital ambulatory provider in Trenton, with multiple sites and on-site pharmacy.
  • Offers sliding-fee primary, dental, behavioral, OB/GYN, HIV, and Hepatitis C care.
  • Runs residency programs and career pathways, linking care delivery with local workforce development.

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Benefits

Flexible Work Hours