Full-Time
Quality Control Supervisor
Updated on 9/11/2026
STARK Carpet
No salary listed
Calhoun, GA, USA
In Person
Bachelor's, Associate's
Category
 Manufacturing Quality & Test (1) |
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Required Skills
Microsoft Office
Requirements
- A high school diploma or equivalent is required.
- Three to five years of experience in quality control, textile manufacturing, rug or flooring fabrication, or a related manufacturing environment is required.
- Previous supervisory or team leadership experience is required.
- Strong understanding of rug construction, serging, binding, and finishing techniques is required.
- Ability to read and interpret work orders, design specifications, diagrams, and production instructions is required.
- Strong attention to detail, problem-solving, and decision-making skills are required.
- Effective verbal and written communication skills in English are required.
- Proficiency with Microsoft Office and production management systems such as M3, Factory Track, Dancik, or similar platforms is required.
- Ability to work effectively across departments and communicate quality expectations clearly is required.
- Ability to lift and move rugs, materials, and other items weighing up to 50 pounds multiple times throughout the workday is required.
- Ability to push and pull up to 50 pounds multiple times throughout the workday is required.
- Ability to stand, walk, kneel, squat, and bend for extended periods is required.
- Ability to perform physical inspections of rugs for extended periods is required.
- Manual dexterity and visual attention are required for detailed quality inspections.
- Ability to safely handle and maneuver rugs and materials throughout the production and inspection process is required.
Responsibilities
- Lead, train, and mentor Quality Control Inspectors and Packers within the department.
- Assign daily tasks, monitor team performance, and ensure adherence to production schedules.
- Provide ongoing coaching and guidance to maintain quality and productivity standards.
- Enforce safety protocols, workplace procedures, and company policies.
- Inspect luxury rugs for workmanship, color accuracy, pattern alignment, binding and serging precision, and overall finishing quality.
- Approve or reject rugs according to established quality standards and document defects or variances.
- Develop and implement quality checkpoints throughout the production process to reduce rework, defects, and returns.
- Partner with Fabrication, Finishing, and Shipping teams to identify and resolve quality issues.
- Maintain consistent inspection standards for finished products.
- Review and update QC procedures, inspection criteria, and training materials.
- Identify recurring quality issues and collaborate with leadership on corrective actions.
- Track defects, quality trends, and key performance indicators.
- Prepare weekly and monthly quality performance reports.
- Support Lean and 5S initiatives to improve efficiency, organization, and workflow while minimizing waste.
- Recommend process improvements that strengthen product quality and departmental performance.
- Ensure rugs meet the quality standards expected by luxury clients.
- Collaborate with Customer Service and Design teams to clarify product specifications and client requirements.
- Assist in resolving quality concerns or disputes promptly and professionally.
Desired Qualifications
- An associate’s or bachelor’s degree is preferred.
- Bilingual English and Spanish communication skills are a plus.