About us?

Auctane is a team of shipping and software experts with a passion for helping merchants move their ideas, dreams and innovations around the globe.  World leaders in providing SaaS solutions to power the global e-commerce market through the family of brands which includes Metapack, ShipStation, ShipWorks, ShipEngine, ShipSi and ShippingEasy. Auctane provides retailers and brands of all sizes with integration to over 450 carriers and many of the world’s leading eCommerce software providers. We give our retail clients the platform to help consumers decide their delivery preference and track the parcel’s progress whilst also providing the retailer with intelligent smart decisions about how to send the parcel – all underpinned with lots of data.

We work with well-known global retailers and major brands such as ASOS, Adidas, Burberry, John Lewis, Boohoo and Zalando. In fact, we work with so many retailers and carriers it’s highly likely that you’ve interacted with us at some point when ordering goods online!

Why would I want to be a Business Development Director at Auctane? 

Auctane connects online retailers, marketplaces, and their consumers with parcel carriers. We have created a platform which supports world-class delivery experiences, driving more sales, better retention and higher levels of customer satisfaction for our retail customers. With over 450 carrier integrations and more than 4,500 carrier services that retailers can choose from, Auctane has the world’s largest carrier label library. Many of these carriers trust Auctane to help retain and grow their market share, especially in segments of the market which traditional sales channels find difficult to access cost-effectively.

The Business Development Director will play a critical role as part of the EU Carrier team, seeking opportunities to help carriers grow their business on our platforms across Europe. When done well this will be a win/win/win for the carrier, the shipper and the consumer. The carrier will have extended the reach of its services to customers or niches which are currently not open to them. The shipper will benefit from an increase in service, decrease in cost, or, both, and the consumer will have a better delivery experience.

This is an area within Auctane that you will be able to shape, suiting data driven and entrepreneurial professionals from the parcel or ecommerce industry who understands the power technology has to create new channels and service offerings. Crucially, this must be done in a way which fosters trust with carriers, shippers and partners.

What would I be doing?

• Selling the benefits of Auctane platforms and how they can help carriers to enter new markets, grow their market share, and reduce costs of acquisition
• Build out and maintain a strong pipeline of business opportunities aligned with our strategy and core strengths, growing revenue in line with immediate business plans and our broader strategy
• Leveraging insights from across our platforms and the wider industry to proactively identify opportunities we can explore in conjunction with carriers
• Reacting quickly to inbound enquiries from carriers seeking to partner with Auctane, establishing necessary technical, commercial or legal frameworks
• Developing new business models, quantifying the future value for Auctane, calculating the return on any investment necessary whilst ensuring executive sponsorship where required
• Renewing agreements from time to time, ensuring we maintain the commercial balance to our partnerships. This will involve negotiating detailed terms and conditions across multiple Auctane brands, commercial models and geographies. 
• Working cross-functionally during the sales process to ensure opportunities have the right level of technical and operational support 

Who are you?

• Experienced professional from the eCommerce or carrier industry, with a broad understanding of the players across the market in the UK and Europe
• Track record of winning in sales and a demonstrable ability to develop lasting commercial relationships with influencers and change-makers within organisations of various sizes
• Entrepreneurial mind-set who can see the potential for tech to open up new ways of marketing carriage and can talk confidently about the underlying solutions which drive this
• A genuine interest in business is required. You need to have an understanding of what is holding back our partners and how we can help them overcome those challenges or maximise the value of opportunities presented
• Exceptional communication skills and ‘executive presence’ with experience developing and refining compelling narratives based on a deep understanding of customer pain points and market dynamics
• Able to recognise when to leverage expertise from across the business, bringing in the right people to the sales cycle when required
• Able to influence, leveraging available resources and information in order to lead our customers and partners in the right direction 
• Highly numerate and analytical, you have attention to detail
• Strong negotiation skills
• Well organised – able to process multiple opportunities concurrently and maintain good administration

It would be great if you could also bring

• Working knowledge of e-fulfilment and carrier operations
• Experience negotiating parcel delivery rates, terms and conditions

What are the perks?