Full-Time
Veterinary Receptionist
Updated on 9/3/2026
Vetcor
1,001-5,000 employees
Veterinary clinic network with centralized support
No salary listed
Greenwood, IN, USA
In Person
 Administrative & Executive Assistance (1) |
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- Previous experience as a Veterinary Receptionist is preferred.
- The ability to provide outstanding customer service and communicate effectively is required.
- A friendly, compassionate, and professional demeanor is required.
- Excellent organizational and multitasking abilities are required.
- Confidence working in a fast-paced environment is required.
- Strong attention to detail and accuracy are required.
- The ability to prioritize tasks while maintaining a positive attitude is required.
- Dependability and a collaborative mindset are required.
- A willingness to learn, share knowledge, and support teammates is required.
- The confidence to take ownership of responsibilities and deliver exceptional client experiences is required.
- Welcome clients and patients with warmth, professionalism, and compassion.
- Answer incoming phone calls and schedule appointments efficiently.
- Check patients in and out while maintaining accurate medical records.
- Process payments and explain invoices when needed.
- Communicate clearly with clients regarding appointments, services, and follow-up care.
- Coordinate with veterinarians and technicians to keep appointments running smoothly.
- Maintain organized reception and lobby areas.
- Assist with administrative duties and daily hospital operations.
- Deliver exceptional customer service that strengthens client relationships.
- Support a positive, team-first culture throughout the hospital.
- Previous experience as a Veterinary Receptionist.
VetCor runs a network of more than 850 veterinary practices across the United States and Canada. By acquiring established clinics and partnering with their teams, VetCor enables veterinarians to maintain medical autonomy while receiving centralized back-office support in areas such as practice management, marketing, and operations. This structure centralizes administrative tasks, allowing clinicians to devote more time to animal care. The company grows by adding new practices and leveraging shared resources and expertise across the network, ultimately delivering scalable veterinary services at a community level. Its goal is to expand access to quality pet healthcare by combining local clinic autonomy with centralized efficiency and support.
Company Size
1,001-5,000
Company Stage
N/A
Total Funding
N/A
Headquarters
null
Founded
1996
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See people who can refer or advise you
Simplify's Take
What believers are saying
- Vetcor added six hospitals in 2024 and continues active recruiting in 2026.
- Vetcor's 2025 Culture of Gratitude training strengthens retention and employer brand.
- Covetrus' expanded partnership improves purchasing leverage and workflow efficiency across hundreds of locations.
What critics are saying
- Cher-Ami Murphy v. Vetcor Management Company LLC filed March 12, 2026 in California.
- Vetcor's acquisition engine raises integration and document-control failures, like the 2023 merger conflict.
- Private equity ownership since 2018 pressures margins and exit timing if growth stalls.
What makes Vetcor unique
- Vetcor's 850-plus hospital network preserves local branding and clinician autonomy across North America.
- Oak Hill, Harvest, and Cressey back Vetcor, supporting disciplined buy-and-build execution.
- Covetrus named Vetcor's primary in-clinic products partner on October 3, 2023.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) Company Match
401(k) Retirement Plan
Paid Vacation
Paid Sick Leave
Paid Holidays
Unlimited Paid Time Off
Hybrid Work Options
Employee Assistance Program
Professional Development Budget
Continuing Education Allowance
Tuition Reimbursement
Referral Bonus Program
Sick Time / Paid Time Off
Employee Discount Program
Quarterly Team Rewards Bonus Program
State License Reimbursement
VTNE Exam Fee Reimbursement
Uniform Allowance
Flexible Work Hours
Pet Insurance
Fertility Treatment Support
Family Planning Benefits
Wellness Program
Mental Health Support
Gym Membership
Phone/Internet Stipend
Home Office Stipend
Growth & Insights and Company News
6 month growth
↑ 0%1 year growth
↑ 0%2 year growth
↑ 19%Heather Fairall named CVT of the Year at FVMA. April 21, 2026 VetCor, Inc. is thrilled to celebrate Heather Fairall, LVT, who has been honored as the Certified Veterinary Technician (CVT) of the Year by the Florida Veterinary Medical Association (FVMA)! Heather, the lead technician at The Animal Hospital and Pet Resort at Southwood, received this prestigious recognition this past weekend at the Florida VMA Annual Conference. "It means the world that Dr. Moodoyan thought of me for the nomination in the first place," Heather shared. "It's deeply validating; it helps me realize that I am making a tangible difference for my coworkers, our clinic, our patients, and our clients." Congratulations on this achievement! How did it feel when you found out you were named the FVMA CVT of the Year? Initially, I thought it was a spam email! I wasn't even aware I had been nominated, so once I realized it was valid, I was in a state of surprise and disbelief. As someone who navigates imposter syndrome, accepting praise can be a challenge. It took a few weeks to really sink in. To me, I was just doing my job - nothing I considered "above and beyond" - so the recognition was a wonderful, humbling shock. What was the motivation that led you to pursue a career in veterinary medicine? I grew up in hospitals. My mom was in the human medical field, and I always had a deep love for animals. Combining the two felt like the only real option for me. How has your team supported your evolution from a young professional to an award-winning technician? I've been with Southwood for eight years, and they've seen me through several trials and triumphs. The doctors have been incredibly patient with my endless questions, and my trainers pushed me to try things that once terrified me - things I'm now the "go-to" person for. My bosses have also become my mentors, making Southwood a safe space for me to develop both personally and professionally. What is the most rewarding part of your day-to-day work in the clinic? In general practice, VetCor, Inc. don't always get the "adrenaline rush" of life-saving emergency procedures, but watching my team grow is my version of that reward. Seeing them tackle new challenges without me and growing in their own confidence gives me an immense sense of pride as their lead and trainer. In your opinion, what is the most important skill that a technician can bring to their team and their patients? Compassion. It's compassion for coworkers during long shifts, for aggressive patients because VetCor, Inc. understand their fear, and for clients, even when VetCor, Inc. disagree. My manager and mentor, Jen, taught me the "Four Pillars" of client choices: financial, emotional, physical, and time. Keeping these in mind allows VetCor, Inc. to look at every scenario through a lens of empathy, which ultimately prevents burnout. If you could go back to your first day as a tech and tell yourself one thing, knowing you'd eventually earn this recognition, what would it be? I'd tell myself to "shut up and listen." When I first started, I was still in school and lacked a bit of self-awareness; I actually almost lost my job because of a "know-it-all" demeanor. Luckily, someone had a hard, honest discussion with me that helped me realize how much I still had to learn. I'd tell my younger self to embrace that humility from day one. What advice would you have for those who are interested in pursuing their licensing??? Pursue it. While many skills can be learned on the job, VetCor, Inc. must strive to hold its industry to a higher standard. Licensing provides a level of professional respect and job security that follows you wherever you go. It signifies a foundation of education that makes you an invaluable asset to the field, but it does not replace hands-on experience. Now that you've reached this milestone, what's next on your horizon? Are there new skills or opportunities you're excited to pursue? Clinically, I'm excited to dive deeper into ultrasound techniques and explore mid-level practitioner opportunities. Simultaneously, my career is naturally gravitating toward training and leadership, so I see a future transition into a practice manager role as a way to combine my clinical passion with team development. The FVMA CVT of the Year award honors a certified technician with at least three years of experience who has significantly contributed to their practice through compassion, commitment, and leadership. Eligible nominees must demonstrate a dedication to high-quality patient care, client satisfaction, team motivation, and continuous professional education. Heather, congratulations on this outstanding accomplishment! VetCor, Inc. is so proud to have you on Team Vetcor!
That's why VetCor, Inc. launched the Culture of Gratitude training for leaders, aimed at fostering a culture of recognition and appreciation.
To achieve their mission of providing top-notch, locally managed veterinary practices, VetCor continues to rapidly expand its impressive network of 800+ practices across the United States and Canada.
Vetcor, which operates more than 840 veterinary hospitals in the United States and Canada, has selected Covetrus as its primary partner for in-clinic veterinary products.
Covetrus announced the signing of a multi-year strategic alignment with Vetcor.