Key Account Manager Associate

About Solenis

Solenis is a leading global provider of specialty chemicals and sustainability solutions for water‑intensive industries. Our portfolio spans water treatment chemistries, process aids, monitoring and control systems, and advanced service expertise. We support customers in improving operational efficiency, reducing water and energy use, enhancing product quality, and meeting environmental and regulatory requirements.

Headquartered in Wilmington, Delaware, Solenis operates 78 manufacturing facilities worldwide and employs more than 23,000 professionals across 160 countries.

Learn more at www.solenis.com.

About the Role

We are seeking a skilled Key Account Manager Associate to support and expand industrial water treatment programs for customers in the Houston, Texas region. This role combines technical expertise, relationship management, and commercial strategy to deliver Solenis’ value to customers across refineries, chemical plants, manufacturing facilities, and other industrial sites.

The Key Account Manager will be responsible for ensuring optimal performance of customer treatment programs, driving revenue retention and growth, and serving as a trusted advisor on cooling, boiler, and wastewater system optimization.

Responsibilities

Technical Program Management

• Conduct routine testing, monitoring, and troubleshooting for cooling, boiler, and wastewater treatment systems
• Optimize chemical programs to improve system performance, asset protection, and operational reliability
• Troubleshoot feed systems, pumps, controllers, and monitoring equipment
• Conduct audits, system surveys, and performance evaluations to drive continuous improvement

Customer Relationship & Account Growth

• Build strong, long‑term relationships with operations, engineering, reliability, and procurement teams
• Identify new business opportunities within existing accounts and develop value‑driven proposals
• Present technical reports, KPIs, business reviews, and program recommendations clearly and professionally
• Collaborate with customers to address performance issues, implement corrective actions, and strengthen partnership value

Commercial Ownership

• Manage account revenue, pricing execution, and contract performance
• Deliver targeted growth through consultative selling and program expansion
• Support inventory management, chemical ordering, and coordination of on‑site service requirements
• Partner with internal Solenis teams to ensure timely delivery, high service quality, and customer satisfaction

Safety & Compliance

• Model and reinforce Solenis’ safety culture across all customer locations
• Ensure compliance with customer safety protocols, environmental regulations, and Solenis standards
• Maintain accurate and timely records of service activities, audit findings, and program performance

Qualifications

Required

• Bachelor’s degree in Chemical Engineering, Chemistry, Environmental Engineering, Mechanical Engineering, or related field (equivalent experience may be considered)
• 3+ years of experience in industrial water treatment involving cooling towers, boilers, or wastewater systems
• Strong mechanical aptitude with ability to troubleshoot feed equipment, sensors, valves, and controllers
• Proven ability to manage customer relationships and deliver strong account retention
• Excellent communication, problem‑solving, and organizational skills
• Valid driver’s license and clean driving record

Preferred

• Experience with chemical plants, refineries, or heavy industrial facilities in the Houston/Gulf Coast region
• Prior success managing high‑value accounts or multi‑site customer portfolios
• Experience working within customer safety programs such as LOTO, confined space, or contractor onboarding systems

What We Offer

• Competitive compensation and sales incentive program
• Comprehensive health and wellness benefits
• Fifteen days of paid time off
• Company vehicle
• 401(k) plan with company match
• Continuous development and opportunities for long‑term career growth

Inclusion & Opportunity

We recognize that candidates may not meet every listed qualification. If your experience differs slightly and you believe you can bring value to the role, we encourage you to apply.

Join Solenis and build a career that makes a meaningful impact.