Full-Time

Senior Technical Content Writer

Confirmed live in the last 24 hours

Zededa

Zededa

51-200 employees

Cloud-based orchestration for edge computing

Cybersecurity
AI & Machine Learning

Compensation Overview

$160k - $200kAnnually

Senior

San Jose, CA, USA

Position requires onsite presence in San Jose, CA.

Category
Technical Writing
Content & Writing
Required Skills
Kubernetes
Zendesk
JIRA
Confluence
Requirements
  • Bachelor's degree in Computer Science, Technical Writing, Journalism, English, or a related field.
  • 10+ years of experience in technical writing or a related field.
  • Able to demonstrate technical competence in understanding architectures, configuring products, and applications.
  • Strong understanding of networks, IoT, containers, Kubernetes, command line interfaces and the ability to translate complex technical information into simple, clear, and concise content.
  • Demonstrated ability to work in a collaborative team environment and communicate effectively with cross-functional teams.
  • Experience integrating AI solutions and tools into technical writing and systems.
  • Ability to learn and understand our product and become a subject matter expert.
  • Excellent written and verbal communication skills.
  • Strong project management skills and the ability to manage multiple projects simultaneously.
  • Familiarity with content management systems and project management tools.
  • Experience with reporting standards and web analytics.
  • Experience with Zendesk, Jira, Confluence, and design tools required.
Responsibilities
  • Produce high-quality technical content including but not limited to product guides, user manuals, white papers, and case studies.
  • Conduct thorough research on complex technical topics and translate that information into easily digestible content.
  • Work closely with cross-functional teams including Product Management, Customer Success, Engineering, and Marketing to gather technical information and ensure accuracy.
  • Collaborate with subject matter experts and stakeholders to ensure that all technical content aligns with the company’s business objectives.
  • Develop and maintain content standards, guidelines, and best practices.
  • Proven ability to put structures in place which ensure content is organized, accessible and user-friendly.
  • Continuously review and edit technical content to ensure accuracy, clarity, and consistency.
  • Manage content projects and timelines, ensuring that all deliverables are completed on time.
  • Stay up-to-date with industry trends, and incorporate new and innovative content strategies into our overall content strategy.

ZEDEDA provides a cloud-based orchestration solution for managing distributed edge computing environments, allowing businesses to process data closer to its source. Their platform offers centralized control, visibility, and security for edge devices, enabling clients to efficiently monitor operations from a single interface. Unlike competitors, ZEDEDA operates on a subscription model, ensuring ongoing support and updates while allowing clients to scale their operations as needed. The company's goal is to help businesses optimize their operations and enhance security in the digital transformation landscape.

Company Stage

Series C

Total Funding

$126.1M

Headquarters

Santa Clara, California

Founded

2016

Growth & Insights
Headcount

6 month growth

14%

1 year growth

28%

2 year growth

44%
Simplify Jobs

Simplify's Take

What believers are saying

  • The recent $72 million Series C funding round positions ZEDEDA for significant growth and expansion in the edge computing market.
  • The addition of Lisa Edwards to the board brings valuable operational expertise, enhancing the company's strategic direction.
  • Innovative solutions like ZEDEDA Edge Sync and Kubernetes-as-a-Service demonstrate the company's commitment to addressing complex edge computing challenges.

What critics are saying

  • The highly competitive edge computing market requires ZEDEDA to continuously innovate to maintain its leadership position.
  • Managing rapid growth and scaling operations could pose challenges, potentially impacting service quality and customer satisfaction.

What makes Zededa unique

  • ZEDEDA's focus on edge computing and cloud-based orchestration sets it apart from competitors who may not offer such specialized solutions.
  • Their platform's ability to manage disconnected and air-gapped environments provides a unique advantage in industries with intermittent connectivity.
  • ZEDEDA's strong emphasis on security, evidenced by ISO/IEC 27001:2022 certification and SOC 2 Type 2 Attestation, ensures robust data protection for clients.

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