Warranty Recovery Specialist
Posted on 7/3/2023

51-200 employees

AI-based auto finance platform
Company Overview
Lendbuzz is an AI-based auto finance platform company on a mission to helps consumers obtain fair access to credit when purchasing a car. Powered by alternative data and machine-learning algorithms, Lendbuzz can assess the creditworthiness of consumers whose credit scores range from good to non-existent—a group totalling some 100 million people—yet despite their massive numbers are underserved by traditional loan processes.
Cambridge, MA, USA
Experience Level
  • +2 years of work experience in auto dealerships, auto lending, or at an auto warranty company preferred
  • Familiarity with Microsoft Excel is required
  • Strong written and oral communication skills, comfort making calls to third-parties
  • Attention to detail
  • Organizational skills
  • Resourcefulness in obtaining data when clean and or complete information is not available
  • Tenacity to develop ideas independently and thrive in a fast-paced start-up environment
  • Drive maximum possible financial recovery through the cancellation of outstanding warranty agreements
  • Create financial recovery targets and track progress against goals
  • Maintain reporting on recoveries to date and future recoveries being targeted
  • Must be organized, self directed and comfortable speaking on the phone with a variety of business partners
  • Build out standardized, repeatable templates for cancellation requests to reduce processing cycle times
  • Coordinate and streamline any communication with dealership partners across internal teams
  • Notate refunds received and ensure funds appropriately applied to customer accounts