Responsibilities

• Drive maximum possible financial recovery through the cancellation of outstanding warranty agreements.
• Create financial recovery targets and track progress against goals.
• Maintain reporting on recoveries to date and future recoveries being targeted.
• Must be organized, self directed and comfortable speaking on the phone with a variety of business partners.
• Build out standardized, repeatable templates for cancellation requests to reduce processing cycle times.
• Coordinate and streamline any communication with dealership partners across internal teams.
• Notate refunds received and ensure funds appropriately applied to customer accounts. 

Skills Required:

• +2 years of work experience in auto dealerships, auto lending, or at an auto warranty company preferred.
• Familiarity with Microsoft Excel is required.
• Strong written and oral communication skills, comfort making calls to third-parties.
• Attention to detail.
• Organizational skills.
• Resourcefulness in obtaining data when clean and or complete information is not available.
• Tenacity to develop ideas independently and thrive in a fast-paced start-up environment.