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Full-Time

Customer Education Training Specialist

Posted on 6/13/2024

SOCi

SOCi

501-1,000 employees

Centralized digital marketing for multi-location brands

Data & Analytics

Junior

Remote in USA

Category
Content Strategy
Technical Writing
Content & Writing
Required Skills
Communications
Requirements
  • Bachelor's degree
  • Minimum of 2-4 years of related experience
  • Proven experience in delivering training programs, preferably in a SaaS or technology-related industry
  • Strong presentation and communication skills
  • Experience with instructional design methodologies and adult learning principles is a plus
  • Ability to travel domestically and internationally for onsite training sessions
  • Excellent organizational skills and attention to detail
  • Adaptability and willingness to learn in a fast-paced environment
Responsibilities
  • Training Program Development
  • Live Training Delivery
  • Customer Engagement
  • Product Expertise
  • Feedback Collection
  • Documentation
  • Collaboration
  • Travel

SOCi, Inc. excels in providing a centralized marketing platform specifically designed for multi-location brands. This platform not only simplifies the management of digital marketing efforts but also enhances them through advanced features like review monitoring, localized ad creation, and scalable content publishing. The company's focus on tailored solutions for localized marketing and comprehensive digital strategy support makes it an ideal workplace for professionals looking to impact the marketing industry through technological advancement and strategic innovation.

Company Stage

Series D

Total Funding

$319.3M

Headquarters

San Diego, California

Founded

2012

Growth & Insights
Headcount

6 month growth

2%

1 year growth

2%

2 year growth

17%
INACTIVE