Full-Time

Senior Program Integrity Analyst

hhaexchange

hhaexchange

1,001-5,000 employees

SaaS platform for homecare operations

Compensation Overview

$155k - $165k/yr

+ Variable compensation

Remote in USA

Remote

Must be located in the Eastern or Central time zones. Travel up to 10%, including overnight travel.

Bachelor's

Category
Medical, Clinical & Veterinary (1)
Required Skills
Python
Data Visualization
R
Machine Learning
Data Analysis

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Requirements
  • A bachelor's degree and a minimum of 5 years of experience in healthcare fraud detection, program integrity, payment integrity, special investigative unit investigation, or a closely related field, with substantive knowledge of fraud, waste, and abuse in healthcare billing data.
  • Working knowledge of Medicaid programs, including provider enrollment, service documentation, claims submission, and reimbursement.
  • Ability to recognize fraud, waste, and abuse patterns in healthcare claims or billing data and distinguish among them in context.
  • Strong analytical thinking and investigative problem-solving skills, including following a data thread from anomaly to finding to recommendation.
  • Ability to communicate complex analytical findings clearly and credibly to technical and non-technical audiences, including engineers, compliance officers, state regulators, and executive stakeholders.
  • Ability to work with ambiguous or fragmented data architecture, locate and reconcile information across multiple systems and tables, and understand data nuances.
  • Ability to proactively identify the resources, data, and stakeholders needed to solve problems in an evolving environment.
  • Working familiarity with data tools sufficient to query, explore, and independently validate analytical outputs.
  • Willingness to explore and adopt artificial intelligence tools responsibly.
Responsibilities
  • Analyze Medicaid claims, visit, and electronic visit verification datasets to identify fraud, waste, and abuse patterns and anomalies in home and community-based care.
  • Apply knowledge of Medicaid billing to identify suspicious patterns, including visit overlaps, impossible billing hours, upcoding, duplicate or unbundled claims, provider billing spikes, beneficiary identity issues, and electronic visit verification inconsistencies.
  • Distinguish fraud, waste, and abuse and recommend appropriate investigative or corrective responses.
  • Conduct proactive analysis to surface emerging fraud trends and systemic program integrity risks.
  • Apply knowledge of the Medicaid revenue cycle to contextualize billing anomalies and assess program integrity implications.
  • Translate analytical findings and fraud patterns into precise business requirements for product and engineering teams, including detection logic, triggering data signals, thresholds, and conditions.
  • Contribute to the design of fraud detection dashboards, alerting systems, and investigation workflows.
  • Validate detection tools and analytical models by identifying false positives, coverage gaps, and missed risk categories.
  • Serve as the subject matter expert on fraud, waste, abuse, and program integrity concepts.
  • Present fraud findings and program integrity insights to state Medicaid agencies, managed care organizations, and internal stakeholders.
  • Support customers in understanding detection findings, regulatory reporting obligations, corrective action priorities, audit readiness, and program integrity outcomes.
  • Advise state and payer partners on alignment with CMS Medicaid Integrity Program standards and applicable federal program integrity requirements.
  • Document analytical methodologies and investigation approaches for customer compliance reviews, regulatory audits, and reporting obligations.
  • Contribute to customer discussions on detection strategy and help partners prioritize program integrity efforts based on risk exposure and data findings.
  • Perform other duties as assigned by the supervisor or company leader.
Desired Qualifications
  • Experience with Medicaid home and community-based services, personal care services, or home care programs.
  • Familiarity with electronic visit verification data and the electronic visit verification mandates under the 21st Century Cures Act.
  • Experience presenting fraud findings to state regulators, managed care compliance teams, legal partners, or law enforcement partners.
  • Exposure to artificial intelligence or machine learning tools applied to healthcare fraud detection or payment integrity.
  • Professional certifications such as Certified Fraud Examiner, Accredited Healthcare Fraud Investigator, Certified in Healthcare Compliance, or Certified Professional Coder.
  • Experience with Python, R, or data visualization and business intelligence tools.

HHAeXchange provides a management platform that connects homecare agencies, state Medicaid programs, caregivers, and patients to coordinate care. The software works as a subscription service that centralizes scheduling, billing, and compliance tasks into one digital system. Unlike competitors that may focus on isolated tools, this platform unifies all stakeholders in the homecare ecosystem to ensure everyone has access to the same data. The company's goal is to improve the quality of patient care by reducing administrative work and making communication between providers and payers more efficient.

Company Size

1,001-5,000

Company Stage

Growth Equity (Venture Capital)

Total Funding

N/A

Headquarters

New York City, New York

Founded

2008

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Simplify Jobs

Simplify's Take

What believers are saying

  • April 15, 2026 RCM Services targets denials, collections, and cash flow immediately.
  • July 2026 releases added messaging, POC autofill, and stronger login security.
  • The April 2026 Zingage partnership keeps HHAeXchange central to provider automation spending.

What critics are saying

  • Zingage's April 2026 AI agents automate scheduling and compliance inside HHAeXchange's network.
  • Sandata, Cashé, and Generations integrations still risk product overlap, churn, and support failures.
  • Medicaid payment crackdowns or state EVV rule changes can break revenue, especially during 2026 procurements.

What makes hhaexchange unique

  • HHAeXchange owns Medicaid HCBS workflows across states, MCOs, providers, and caregivers.
  • Its platform depth spans EVV, scheduling, billing, compliance, reporting, and now RCM Services.
  • Partner Connect and the 32,000-provider network create distribution rivals cannot easily replicate.

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Benefits

Health Insurance

Paid Vacation

Paid Holidays

401(k) Retirement Plan

401(k) Company Match

Growth & Insights and Company News

Headcount

6 month growth

16%

1 year growth

16%

2 year growth

16%
HHAeXchange
Apr 15th, 2026
HHAeXchange unveils end-to-end Revenue Cycle Management services to streamline and optimize homecare billing.

HHAeXchange unveils end-to-end Revenue Cycle Management services to streamline and optimize homecare billing. RCM Services combines expert oversight with operational insights to boost collections, reduce denials, and accelerate cash flow New York, April 15, 2026 - HHAeXchange, a leader in homecare management solutions for providers, caregivers, managed care organizations (MCOs), and state Medicaid programs, today announced the launch of Revenue Cycle Management (RCM) Services, a managed solution backed by expert oversight to help agencies increase collections, reduce denials, and maximize profitability. With today's agencies facing rising costs, ongoing payer complexities, and persistent staffing challenges, RCM Services delivers faster, cleaner reimbursement and greater financial predictability for HHAeXchange customers. Administrative workload and cost remain significant operational challenges for homecare agencies, with 41% of providers citing them as top concerns in HHAeXchange's 2025 Provider Voices Survey. RCM Services addresses this challenge by assuming responsibility for the entire revenue cycle from end to end, enabling agencies to focus more on caregiver support, operational stability, and most importantly, high-quality care. "Homecare providers are navigating diverse payers, rising costs, growing administrative demands, and an increasingly complex financial and regulatory environment," said Paul Joiner, CEO of HHAeXchange. "RCM Services relieves agencies of the operational burden of billing and collections while improving cash flow and business performance. By offloading revenue cycle management to experts who deeply understand homecare and the HHAeXchange platform, agencies gain clarity, efficiency, and more time to focus on care." RCM Services manages the full revenue cycle on behalf of agencies, from submitting claims and posting payments to resolving discrepancies, supporting rejections resolution, appealing denials, and minimizing aged receivables. Working directly within the HHAeXchange platform, the RCM Services team ensures accurate billing, timely follow-up, and continuous optimization. With these services, agencies can achieve a 97 percent collection rate or higher and a shorter payment timeline. "With RCM Services, our cash flow improved significantly in 60 days," said Jenny Chan, President of ABC Health Services Registry, Inc. "They resolved aged receivables and current billing issues, and we are getting paid much more quickly and at a higher percentage of what we bill than we did in the past. The RCM team actively engages with me and my staff and helps us through any new issues that arise." Beyond billing and collections, the service equips agencies with operational intelligence to help identify and address denial trends, authorization issues, and payer challenges. By addressing these issues at the source, agencies can submit clean claims, reduce rejections, and maintain payer compliance - a top concern cited by 70% of providers in HHAeXchange's 2025 Provider Voices Survey. Through a combination of deep expertise and granular visibility, RCM Services transforms revenue cycle management from a complex cost to a transparent profit center, driving increased collections, fewer denials, and accelerated cash flow. About hhaexchange. Founded in 2008, HHAeXchange is the leading technology platform for homecare and self-direction program management. Developed specifically for Medicaid home and community-based services (HCBS), HHAeXchange connects state agencies, managed care organizations, providers, and caregivers through its intuitive web-based platform, enabling unparalleled communication, transparency, efficiency, and compliance. In 2024, HHAeXchange expanded through the strategic acquisitions of Sandata, Cashé Software, and Generations Homecare System, strengthening its commitment to advancing the industry. For more information, visit hhaexchange.com or follow the company on X, LinkedIn, and Facebook.

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HHAeXchange Acquires Sandata Technologies: Expanding Homecare Solutions

- HHAeXchange, a provider of homecare management solutions, announced today its acquisition of Sandata Technologies, a veteran in the homecare industry with four decades of experience.

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Jul 8th, 2024
M&A: Hhaexchange Acquires Generations Homecare System

What You Should Know: – HHAeXchange, a provider of homecare management solutions, announced today the acquisition of Generations Homecare System. – Generations offers a comprehensive software solution designed to streamline operations, improve care team collaboration, and ensure compliance for homecare agencies. The strategic move reinforces HHAeXchange’s position as a frontrunner in the homecare technology space.A Growing Market Demands InnovationThe homecare industry is experiencing significant growth, driven by an aging population and increasing demand for personal care services. By 2035, the need for personal care aides is projected to surge by 43%. This necessitates robust software solutions that can adapt to the evolving needs of providers, caregivers, and payers, especially regarding compliance and user-friendliness.Building a Stronger Ecosystem for HomecareHHAeXchange’s acquisition of Generations follows its recent acquisition of Cashé Software, a Minnesota-based leader in homecare operations and billing solutions. By integrating Generations’ expertise, HHAeXchange expands its reach into new markets and strengthens its talent pool with specialists in homecare technology. Ultimately, this benefits the entire industry by creating a more valuable ecosystem for clients, partners, and stakeholders.Generations: A Legacy of Quality TechnologyFounded in 2002 with a commitment to exceptional technology, Generations has built a strong reputation for quality homecare software

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M&A: HHAeXchange Acquires Generations Homecare System

- HHAeXchange, a provider of homecare management solutions, announced today the acquisition of Generations Homecare System.