Home Support Worker

VHA Home HealthCare (VHA) is one of the largest not-for-profit home care providers in Ontario. Our team is made up of close to 3,000 caring and committed professionals who love what they do. Our providers tell us: “Home care is where I can truly make a difference. There is such a sense of accomplishment from helping people live independently at home.” Our teams work together to provide high quality, client-centred care to those who need it most in their homes, schools, retirement homes and other community settings. Many of our team members manage their own schedules in the community and they say, “The freedom and flexibility can’t be beat.” Providers form meaningful bonds with the clients and families they serve over time and are supported by a diverse regional team and beneficial home office programs. Team members tell us “I love the inclusive culture. I feel welcome and at home.” 

View more comments from our clients and their family members.

Pay Range

$17.82- $20.41 (placement on salary range as per Collective Agreement)

VHA's Home Support Worker is responsible for providing practical household assistance, socialization, and emotional support to diverse client groups, including adults and children, to maintain the activities of daily living in the home. This may include cleaning, meal preparation, laundry, shopping and banking. Household and support activities are performed in such a manner as to encourage independence of the client and the prevention or delay of institutionalization. All activities are conducted within the policies, procedures and standards of confidentiality of VHA.

Key Areas of Accountability

VHA's Home Support Worker have the following key areas of accountability, but not limited to:

• Provides homemaking and support to clients who are ill and unable to carry out normal household routines, or activities of daily living in their homes, including cleaning, laundry, child care, etc.

• Acompannies clients on walks, shopping, attending appotinments, providing companionship and encouraging client towards independence.

• Ensures that meals are nutritious and takes into consideration special diets.

• Informs supervisor of client activities, problems or changes in client care plan and compiles appropriate forms if required.

• Completes records and time keeping protocols ensuring accuracy and timely submission in accordance with VHA policy.

• Supports safe client care through the development of knowledge and skills in accordance with our principles of continuous quality improvement

Required Qualifications:

• 3 years’ experience in providing homemaking and personal support services, including care of seniors and children.

• Experience working in the community is an asset.

• Must be flexible and able to support a diverse client group.

• Ability to read, write and speak English (equivalent to grade 10 level).

• Demonstrated commitment to client and family centred care.

• Physically able to provide safe and timely client care.

• Demonstrate ability to recognize safety issues, communicate effectively and provide minor problem solving.

• G License and driving is mandatory

What makes VHA’s compensation unique?

• Benefits and pension plan for permanent eligible employees

• Compensation for education and professional development

• VHA is a leading learning organization so we can provide you with comprehensive orientation and training at the start and throughout your career

• Mentorship and peer support

• Career development opportunities

• Employee and family assistance program

• Wellness resources

• Perks & discounts

• Staff & service provider events

Accommodation and VHA’s commitment to DEI

At VHA Home HealthCare (VHA), we passionately strive to uphold our commitments to being an Equal Opportunity Employer. We champion inclusion and diversity in all parts of our organization and are strong believers that a diverse workforce is key to the ongoing and future success of VHA. We aim to review all applicants with fair and unbiased recruitment practices where opportunities are presented based on merits, skills, and experience. VHA is committed to providing reasonable accommodation and our services are accessible and sensitive to the needs of diverse groups. If you require any accommodation, please let us know in advance as we are happy to comply.

How to Apply?

Our online application should take about 5 to 10 minutes to complete.

VHA is accredited with Exemplary Standing by Accreditation Canada; an RNAO Best Practice Spotlight Organization designate; and a founding member agency of United Way Greater Toronto.

Thank you to everyone who applies. We will review applications as they are received. We’ll only be contacting those selected for further discussion.

In every role and at every level, we lead with purpose, build bonds that matter, and we’re passionate about providing spectacular care.