Field Service Engineer
Posted on 3/2/2023
INACTIVE
Sanctuary AI

51-200 employees

Human-like intelligence general-purpose robotics
Company Overview
Sanctuary’s mission is to create the world’s first human-like intelligence in general-purpose robots that will help us work more safely, efficiently, and sustainably. The company is committed to augmenting human creativity and has experience launching market-defining innovations rooted previously unsolved and deep scientific problems. Sanctuary hopes in the not-too-distant future, robots will help us explore, and prosper in outer space.
AI & Machine Learning
Industrial & Manufacturing
Robotics & Automation
B2B

Company Stage

Series A

Total Funding

$123.8M

Founded

2018

Headquarters

Vancouver, Canada

Growth & Insights
Headcount

6 month growth

2%

1 year growth

36%

2 year growth

149%
Locations
Vancouver, BC, Canada
Experience Level
Entry
Junior
Mid
Senior
Expert
Requirements
  • Bring hands-on experience in great customer-oriented attitude; demonstrating in-person engagement with customers
  • Gain cutting-edge career experience observing and maintaining robots during operation in live-production environments and supporting day-to-day mechanical, networking, connectivity, and electrical maintenance
  • Expand your engineering experience as you work with Linux operating systems alongside our other engineering teams to collect diagnostic information
  • Gain company-wide visibility as you support our general-purpose robot deployments
  • Tap into your communication skills as you interface directly with client engineering and leadership teams
  • Your Experience
  • Qualifications:
  • Diploma in mechatronics, electrical, mechanical engineering, computer science, or engineering physics; a related technical field or equivalent work experience
  • Demonstrated experience with Linux operating systems
  • Demonstrated experience of working in production / on-site with customers
  • Skills:
  • Extensive debugging and troubleshooting skills
  • Experience with repairing electro-mechanical assemblies, basic knowledge of fabrication & assembly
  • Demonstrated knowledge of configuration-management
  • Experience with tuning and operating control systems
  • Excellent documentation skills and on the fly problem solving skills
  • Clear communication skills, both with customers, management and engineering partners
  • Some knowledge of robotic systems will be an asset
  • Traits:
  • Above all else, a consistently positive attitude and a willingness to do whatever it takes to create robust solutions to complex problems
  • Self-motivated learner that works well with a team
  • Great communicator - able to clearly articulate needs, keeps a calm head during complex situations
  • Eager to take on new challenges with tenacity and positivity
  • Patience, persistence and attention to detail on assigned tasks
Responsibilities
  • Our Engineering team is looking to hire a Field Service Engineer. Working closely with our Hardware, Software, AI Engineering, and Sales Teams, you'll gain a comprehensive understanding of the design, architecture, and implementation of our current robotic systems and help shape future versions of our general-purpose robots
  • The best candidates for this role have excellent mechanical and mechatronics skills, experience of working with Linux operating systems, and hands-on experience in modifying complex mechanisms and optimizing for multiple design goals. You'll be a valued contributor as you learn how our complex robotic systems work, own and support solutions from design and execution through to deployment and support, and collaborate with other team members to create, integrate, scale, and maintain Sanctuary's general-purpose robots and help build out our Labour-as-a-Service business model