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Full-Time

Case Management Analyst

Field Based, Northwest, OH

Confirmed live in the last 24 hours

CVS Pharmacy

CVS Pharmacy

10,001+ employees

America's leading retail pharmacy with nearly 10,000 locations nationwide.

Healthcare
Consumer Goods

Compensation Overview

$21.1 - $36.78Hourly

+ Bonus + Commission + Short-term Incentive Program

Junior, Mid

Ohio, USA

Must be able to travel within Fulton, Lucas, Ottawa, Wood counties in Ohio.

Category
Healthcare Administration & Support
Medical, Clinical & Veterinary
Required Skills
Communications
Management
Word/Pages/Docs
PowerPoint/Keynote/Slides
Requirements
  • Must be able to travel within the following Ohio counties: Fulton, Lucas, Ottawa, Wood.
  • 2 years’ LPN experience or in behavioral or physical health, social services, or appropriate related field equivalent to program focus
  • Ability to travel up to 75% within a designated geographic area for in-person case management activities as directed by Leadership and/or as business needs arise
  • Proficiency with standard corporate software applications, including MS Word, Excel, Outlook and PowerPoint, as well as some special proprietary applications.
  • Excellent analytical and problem-solving skills.
  • Effective communications, organizational, and interpersonal skills.
  • Ability to work independently to meet productivity requirements.
  • Ability to positively adapt and implement frequent process changes.
  • Efficient and Effective computer skills including navigating multiple systems and keyboarding.
Responsibilities
  • Engaging Members: Using care management tools and information/data review, conducts ongoing face to face and telephonic outreach to locate and engage unreached members.
  • Identifies and coordinates members’ initial nonclinical service needs (DME, transportation, etc.) in coordination with a Transdisciplinary Care Team (TDC).
  • Identifies and escalates quality of care issues through established channels.
  • Utilizes negotiation skills to secure appropriate options and services necessary to meet the member’s benefits and/or healthcare needs.
  • Utilizes influencing/ motivational interviewing skills to ensure maximum member engagement and promote lifestyle/behavior changes to achieve optimum level of health.
  • Documentation of Care: Utilizes case management processes in compliance with regulatory and accreditation guidelines and company policies and procedures.

Company Stage

N/A

Total Funding

N/A

Headquarters

Woonsocket, Rhode Island

Founded

N/A

Growth & Insights
Headcount

6 month growth

3%

1 year growth

3%

2 year growth

3%
Simplify Jobs

Simplify's Take

What believers are saying

  • The availability of updated flu and COVID-19 vaccines at CVS Pharmacy and MinuteClinic locations nationwide positions the company as a key player in public health initiatives.
  • The Health Zones funding and collaboration with local organizations in Fresno highlight CVS Pharmacy's role in improving community health outcomes.
  • The introduction of a new store brand for snacks, beverages, and groceries could attract a broader customer base and increase in-store sales.

What critics are saying

  • The competitive landscape in the retail pharmacy sector is intense, with major players like Walgreens and Rite Aid posing significant challenges.
  • The expansion into grocery and snack products may dilute CVS Pharmacy's brand identity as a healthcare provider.

What makes CVS Pharmacy unique

  • CVS Pharmacy's integration of digital tools for scheduling vaccinations and accepting walk-ins offers a seamless and convenient experience for customers, setting it apart from competitors.
  • The company's Health Zones initiative, which focuses on community health and access to healthy food, demonstrates a commitment to social responsibility that goes beyond traditional pharmacy services.
  • CVS Pharmacy's recent launch of a new store brand for snacks, beverages, and groceries diversifies its product offerings, making it a one-stop shop for consumers.