Senior Associate

What You'll Do

• Support the execution of initial market launch operations, helping to lay the essential groundwork for new market entries. This includes hands-on involvement in early-stage driver acquisition campaigns, user onboarding initiatives, and the setup of daily operational reports and tracking mechanisms
• Conduct market, industry, and company research to equip the management team with relevant and up-to-date insights to support strategic decision-making
• Perform peer analysis and competitor due diligence across existing and new markets, while tracking key metrics to help inform competitive positioning
• Contribute to validating new markets for Lalamove to enter by supporting desktop research, stakeholder surveys, expert interviews, and on-the-ground due diligence
• Assist in executing new market launches by working closely with local market team members and collaborating cross-functionally with Product, Tech, Business Intelligence, Platform Operations, Marketing, People, Finance, Legal, and other teams
• Inculcate Lalamove’s corporate values and culture in new markets by partnering with the People team to achieve exceptional onboarding and training of new team

What You'll Need

• 3+ years of experience in operations, consulting and/or corporate strategy within the TMT sector; ideally with project management experience launching new markets or products/services
• Solid foundation of business knowledge, data-oriented and with strong critical thinking skill
• Genuine interest in developing a career in international business and making a positive impact in our global community through technology
• Entrepreneurial, hands-on, and resourceful; comfortable with ambiguity and operating in a fast-paced and constantly evolving environment with minimal instructions; able to deep dive into the details and willing to roll up sleeves and get hands dirty to drive results and ensure success
• Collaborative mindset and ability to partner across the business units and functions; can easily build rapport with different stakeholders and develop meaningful relationships
• Driven, proactive and passionate about the company’s mission; culture carrier that brings positive attitude
• Ability to thrive under pressure and openness to constructive feedback; eager to learn from mistakes and always up for new challenges
• Business tech-savvy, with high proficiency in work tools such as Google Workspace and Microsoft Office
• Strong communication and presentation skills; able to interact credibly within the team and across other functions; articulate in verbal and written communication in English
• Fluency in a foreign language in addition to English and Chinese is a plus

Candidates must be authorized to work in the United States without current or future visa sponsorship, as we are unable to provide sponsorship for this role.