Senior Program Manager



AI-driven visual content creation tool

AI & Machine Learning


San Francisco, CA, USA + 1 more

Required Skills
  • Bachelor’s degree or equivalent years of experience
  • 5+ years of building trust and safety measures, policies and leading relevant team collaboration and customer communication
  • Subject matter expertise in Product Safety, Trust & Safety, Integrity, Spam & Abuse or other related areas
  • Proven experience in operations, policy, or a related field within the tech or AI industry, with a focus on safety, trust, and ethics
  • A deep interest in artificial intelligence and its applications, particularly in the field of video generation
  • A pragmatic and hands-on approach to operational challenges, with a track record of defining the problems and goals, developing and implementing effective solutions with scalable operations
  • Strong analytical skills, with the ability to use data and metrics to inform decisions and drive improvements
  • Excellent communication and collaboration skills, with the ability to work effectively with teams across the organization
  • A principled approach to ethical issues in technology, with a commitment to promoting safe and responsible AI use
  • Work closely with engineering and research teams to identify potential risks and develop proactive safety measures for new and existing products.
  • Serve as a subject matter expert on HeyGen's ethical use policies, guiding internal and external stakeholders on responsible AI use.
  • Conduct thorough reviews of use cases and content, identifying violations of our policies and enhancing our risk mitigation frameworks.
  • Collaborate with cross-functional teams to refine our safety tools and policies, ensuring they are aligned with the latest in AI safety research and best practices.
  • Establish metrics and monitoring systems to track the effectiveness of our safety initiatives and make data-driven decisions to continuously improve our processes.

HeyGen distinguishes itself in the AI-driven content generation market by offering a user-friendly platform that streamlines video creation, evidenced by over 15,000 5-star reviews and positive feedback on its efficiency and ease of use from small businesses. The company's AI content generation engine is designed to support a diverse range of users, from businesses enhancing their online presence to individuals working on personal projects, positioning HeyGen as a versatile and valuable partner in visual storytelling. This focus on user experience and practical application in content creation has garnered recognition from industry leaders, including the Editor In Chief of the Journal of Indo-Pacific Affairs, underscoring HeyGen's potential to become a key player in the AI content generation field.

Company Stage


Total Funding



Los Angeles, California



Growth & Insights

6 month growth


1 year growth


2 year growth