Lobby Bar Host

Responsibilities:

• Maintainthe reception area and entrance in all aspects of stocking and cleanliness 

• Assist the department managers with training of new employees as requested 

• Retain all assigned wardrobe in accordance with established standards and uniform guidelines

• Work in an efficient and professional manner while maintaining a positive attitude anddeliversuperior guest service at all times

• Perform all assigned duties as detailed in your opening, afternoon and closing checklists  

• Distribute the server’s slips (guest notes) and ensure any updates are given to servers and management promptly  

• Check the blocking sheet to identify all regulars and VIP guests 

• Use OpenTable when taking reservations and when checking on current or future reservations; ensure accuracy when entering data into OpenTable  

• Answer calls promptly to maximize the restaurant’s capacity  

• Try to accommodate regulars and reservation requests of concierges  

• Utilize all tables to achieve higher turnaround of guests  

• Work closely with concierges and other agents to increase guest satisfaction  

• Assume all other responsibility relating to operational items at the reception desk  

• Complete all administrative duties competently, efficiently, thoroughly, and in a timely manner  

• Update all operational telephone numbers as needed 

• Move furniture as directed by management, including but not limited to tables, chairs, bar stools, banquettes, bar tables, boxes, equipment, etc.  

• Attend training sessions and read training notes to improve your knowledge  

• Give constant feedback to managers regarding our guests’ satisfaction   

• Be fully conversant with every aspect of Four Seasons emergencyprocedures

• Be fully conversant with all the Four Seasons policies as detailed within the employee handbook  

• Be fully conversant with the geographical layout of the operation and to know the exact whereabouts of all operational equipment   

• Clear and reset tables as needed (if necessary)  

• Complete any other task as assigned by management

Minimum Qualifications:

• Prior experience working in Food & Beverage

• Must be able to thrive in a fast-paced environment with a large team

• A sincere willingness to provide service to residents, guests, and peers.

• Good organizational skills, with the ability to work independently.

• Ability to function well under pressure, set priorities and adjust to changing conditions.

• High work ethic, with a sense of responsibility for the role filled within our team.

• A successful candidate will have a flexible schedule, ability to workweekends and holidays. Sunday - Thursday availability is essential for this role.

• Must be fluent in English and possess legal work authorization in the United States.

Comprehensive Benefits

• Energizing Employee Culture where you are encouraged to be your true self!  

• Comprehensive learning and development programs to help you master your craft.  

• Inclusive and diverse employee engagement events all year-round.  

• Competitive wages

• 401(k) and Retirement Plan Matching

• And so much more!