Role: Recruiter, Insurance Operations (High-Volume)

Location:  Austin, TX

Reports To: Manager, Talent Acquisition 

About Hippo:

Our mission is to deliver intuitive and proactive protection for homeowners, combining the power of technology with a human touch.

Hippo built the world’s first home protection platform. We believe that insurance should protect your home and the things you treasure with policies designed for modern lives and proactive protection that helps you care for your home. Our aim is to help you avoid issues before they become costly problems because the best claims experience is the one you don’t have. Simply put, Hippo exists to protect the joy of homeownership.

About This Role:

The Recruiter, Insurance Operations position is an impactful function whose overall responsibility will be to provide best-in-class recruitment expertise and hiring strategies to our high-volume organizations such as Sales, Claims, Customer Support, and Underwriting.  You will directly impact the company’s success; identifying diverse, customer-focused, skilled talent within the Insurance industry. 

In this role you will partner with the Manager, Talent Acquisition for our Agency and Insurance business units to develop and deliver end-to-end recruiting process from influencing job description skills in partnership with our People Strategy team, to building hiring strategies, consulting with hiring leaders, and creating talent pipelines for the organization’s ongoing hiring needs, to partnering with Training and Engagement on building Hippo’s employment brand and on-boarding and training programs.

This person will be vital to our hiring success through immediate engagement, ensuring we have the tools and resources needed to grow their business.

Responsibilities

• You have talent acquisition experience in fast-paced, high-volume hiring environments and are excited about Hippo’s forward-thinking approach to insuring homeowners within the insur-tech space
• Effectively consult with hiring leaders to understand business objectives, assess hiring needs and manage searches through the recruiting lifecycle
• Manage stakeholders’ expectations by communicating in a proactive, clear, concise, persuasive manner on proposed solutions, tied back to business needs
• Source, screen, and interview candidates ensuring a positive candidate experience by implementing a smooth recruiting process
• Assess talent at every level for skills and alignment with Hippo’s values
• Proactively seek out talent to build multiple pipelines by using sourcing strategies such as traditional sourcing approaches, diversity channels, hiring events, universities, and other creative methodologies
• An understanding of employment law basics, interviewing best practices, and behavioral-based interviewing
• Manage internal recruiting process and stakeholder engagement with strong cross-functional collaboration skills
• Strong project management skills, attention to detail, and business acumen
• You are highly organized, focused, and flexible within an exciting, ever-changing hiring environment

Requirements

• 3+ years of recruiting experience (agency or corporate), with high-volume and operational experience
• Experience conducting full-cycle recruiting including posting on job boards, conducting phone screens, managing and facilitating interviews, facilitating post-interview discussions (debriefs), extending and negotiating offers
• Experience working in an applicate tracking system to effectively track and manage candidates throughout the recruiting process; Greenhouse ATS experience is a plus
• Self-motivated and directed; the ability to collaborate with a variety of different stakeholders
• Uses funnel metrics that impact the business to drive actions and change management for the business
• Insurance or related high-volume experience for Customer Support, Claims, and/or Sales is required
• Excellent verbal and written communication skills

Benefits and Perks:

Hippo treats its team members with the same level of dedication and care as we do our customers, which is why we’re fortunate to provide all of our Hippos with:

• • Healthy Hippos Benefits - 100% Employer paid medical, dental & vision plan options for our team members AND their families (yes, you read that correctly). As well as 401(k), long & short-term disability, employer-paid life insurance, flexible spending accounts for health and dependent care, and an Employee Assistance Program (EAP)
  • Training and Career Growth - Paid training opportunities and countless internal career growth opportunities
  • Award-Winning Culture - Recognized by BuiltIn and Inc. Magazine as a top place to work - we value integrity, inclusiveness, empathy, and being proactive and dedicated
  • Flexible Time Off - You know when and how you should recharge
  • Little Hippos Program - We offer 12 weeks of parental leave for primary and secondary caregivers

Hippo is an equal opportunity employer, and we are committed to building a team culture that celebrates diversity and inclusion. 

Hippo’s applicants are considered solely based on their qualifications, without regard to an applicant’s disability or need for accommodation. Any Hippo applicant who requires reasonable accommodations during the application process should contact the Hippo’s People Team to make the need for an accommodation known.