Full-Time

Host

Multiple Teams

Posted on 9/23/2025

Deadline 9/29/25
IHG

IHG

Compensation Overview

$35.19/hr

San Francisco, CA, USA

In Person

Category
Customer Experience & Support (2)
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Requirements
  • Basic reading, writing and math skills
  • 6 months cash handling experience or food service experience
  • Strong – Carrying or lifting items weighing up to 50 lbs (plates, utensils, menus, etc.)
  • Handling food objects, products and utensils
  • Bending, stooping, kneeling
  • Literate – Frequently standing and moving around
  • Using a keyboard
  • Basic math skills are frequently used when handling cash and credit, quantities, and variances
  • Reading and writing abilities are utilized often when taking orders, completing paperwork, etc.
  • Compliant – meeting local laws on food handling and serving alcohol
  • Above the minimum age required and fluent in the local language
  • Articulate – Communication skills are utilized a significant amount of time when interacting with the other supervisors, hotel staff and hotel guests
  • Flexible – night, weekend and holiday shifts are all part of the job
Responsibilities
  • Provide a delightful memorable guest experience by providing guests with a delightful greeting in a prompt and courteous manner
  • Seat guests ensuring a balanced workload among servers
  • Maintain accurate waiting list as needed
  • Alert guests when table is available
  • Receive payments and process transactions according to established policies and procedures
  • Give correct change; balance cash drawer at close of shift
  • Complete all opening/closing paperwork; document voids on void balance sheet
  • Promote teamwork and quality service through daily communication and coordination with other departments
  • May process take-out orders; may answer room service phone and process room service orders; practice up-selling techniques
  • May routinely clear and reset tables and assist with opening tasks such as assigning stations to servers
  • Manage open table reservations
  • May be asked to handle guest complaints and special requests
  • May assist with other duties as assigned

Company Size

N/A

Company Stage

N/A

Total Funding

N/A

Headquarters

N/A

Founded

N/A

INACTIVE