Full-Time

Analyst – Fraud Investigations

Posted on 5/28/2024

Upgrade

Upgrade

1,001-5,000 employees

Provides personal loans and credit cards

Financial Services
Data & Analytics

Junior

Phoenix, AZ, USA

Required Skills
Communications
Requirements
  • 2-3 years of BSA/AML, Investigations, or Fraud related experience
  • Bachelor's degree required
  • Experience working in a production-based environment and managing an assigned work queue
  • Strong interpersonal, analytical, and problem-solving skills
  • Outstanding verbal and written communication skills, attention to detail, and the ability to work independently
  • Experience managing large datasets
Responsibilities
  • Conduct thorough investigations on customer’s claims of fraud
  • Comprehend the risks associated with AML and fraud typologies
  • Escalate potentially suspicious activity and high-risk customers for further review
  • Maintain ownership of assigned claims and conduct consumer interviews
  • Assist the Fraud Investigations Manager with additional tasks

Upgrade, Inc. specializes in providing personal financial products, including personal loans, credit cards, and a rewards checking account that features cash back rewards and no fees. With its renowned Upgrade Card, recognized as the fastest growing credit card in America by the Nilson Report for two consecutive years, the company harnesses advanced technology to enhance user financial experiences. This focus on technological advancement and recognition in the financial industry positions it as a leading employer for those interested in contributing to the innovative world of financial services and technology.

Company Stage

Series E

Total Funding

$357.2M

Headquarters

San Francisco, California

Founded

2016

Growth & Insights
Headcount

6 month growth

22%

1 year growth

40%

2 year growth

94%