National Account Manager

Job Summary

The National Account Manager - Homecenter Saleslights the way through relationship development with key customers and functions as a true consultative partner to drive sales and growth initiatives. Through data mining and analysis, this role drives action to guide the customer in product and program opportunities, as well as work with internal matrix partners to deliver customer needs and market penetration. This role is responsible for helping manage the P&L, as well as developing and executing strategies to
achieve maximum sales and profitability for our products and services to key customer partners.

Key Tasks & Responsibilities (Essential Functions)

Develop and enhance key customer relationships and conduct strategic business planning sessions with leadership contacts
to drive sales and growth improvements. Support customer execution requirements - in store merchandising, presentation,
reset preparation, customer trainings, product walks (25%)

• Manage overall sales process; setting metrics for product value stream and customer growth. Utilize P&L and ABS tools to
perform deep dive analysis to improve processes and increase sales and profitability effectiveness, leverage customer POS
resources to create and analyze data ensuring in depth knowledge of customer performance and requirements. Responsible
for the current and future performance of key accounts and plans to achieve customer specific sales and margin
targets(25%)

• Create, Gain Commitment and Implement strategies for business expansion to increase Acuity's market share at strategic
customers. In store activity- monitoring competitiveness - responsible for comp shops (25%)

• Collaborate with and drive matrix organization to provide feedback from field related to product, pricing, or marketing gaps
and needs. Point of escalation and resolution for conflict mitigation and service level issues. Project Management - oversee
product launches, drive merchandising, marketing, engagement with customer (25%)

Skills and Minimum Experience Required

Minimum of a Bachelor's Degree in Sales Management, Marketing, Finance, Technical, or related discipline; or equivalent
work experience

• Five years of relevant work and Home Center customer experience required.
• Strong customer service focus with strong written and verbal communication skills. Able to create presentations and present
to customers and key stakeholders
• Experience navigating customer portals, software and systems. Exceptional data mining, analytical, and problem-solving
skills
• Strong proficiency in Microsoft Office Suite, specifically Excel and Powerpoint programs. Must be able to create and present
Powerpoint presentations regularly and leverage Excel to create and analyze large amounts of data on a daily basis.
• Ability to lead cross functional teams to successful goal completion. Must be very organized and possess excellent time
management skills while managing multiple major projects (product launches and promotions) in progress at same time.
Preferred Experience (i.e. industry experience)
• Background in lighting/electrical industry or related industry prefered.
• Current location within the Southeast preferred - Day to day role is remote but customer visits
and travel required. ability to be in Charlotte/Atlanta areas on regular basis

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