What you will do:

• Drive technical engagements with key customers to deliver quality technical solutions and services.
• Establish repeatable motions and best practices to improve the efficiency of customer projects. Build technical resources such as tutorials, white papers, and tools to address customer needs.
• Play an active role in the open-source community. Work as a community technical expert and keep your influence by actively joining all types of community activities and events.
• Build long-term strategic relationships with potential clients and identify new opportunities in the user community.
• Responsible for communicating with key users/clients and providing them with help throughout the whole process of trial, testing, and delivering a full solution in production.

What we are looking for:

• Bachelor’s degree or above in Computer Science, Information Technology, or related field.
• Over 5 years of experience in infrastructure software pre-sales, development, or consulting.
• Good understanding of the following areas: Cloud-native, Database, and Machine Learning.
• Good understanding of open source and experience with an open-source community is ideal.
• A team player who is optimistic, integral, responsible, good at communicating, and willing to help other colleagues.
• A passionate learner and a powerful problem-solver with decisiveness.
• Coding experience in Python, Node.js, Go, or Java.
• We hope you can adapt to a fast-changing environment (i.e. the different stages of a startup company).

Benefits:

• Competitive compensation (cash + equity)
• Regular bonus and equity refresh opportunities
• Medical, dental, and vision insurance
• Paid time off, including vacation, sick leave, and global wellbeing days
• Generous 401(k) and regional retirement plans