INACTIVE
Full-Time
POS Customer Care Associate
Authentic Asian food delivery and restaurant tech platform
Consumer Goods
Entry, Junior
Chicago, IL, USA
Required Skills
Communications
Requirements
- Act as front line support for Chowbus POS customers, solving complex problems via phone, video chat, messages and email
- Demonstrate to customers the how-to of using Chowbus POS products, while helping them understand how all features work together for a better experience
- Diagnose, track and recommend possible solutions for commonly occurring issues
- 0-2 years of operational, customer support or POS related technical experience required
- Bilingual proficiency in English and Mandarin required
- Bachelor's degree in a relevant field highly preferred
- Technical experience working with POS or communications devices (phones, internet equipment etc.) preferred
Company Stage
Series D
Total Funding
$74.6M
Headquarters
Chicago, Illinois
Founded
2017
Growth & Insights
Headcount
6 month growth
↑ 4%1 year growth
↑ 5%2 year growth
↓ -7%INACTIVE