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Product Operations Director
Posted on 6/14/2022
San Francisco, CA, USA
Experience Level
Desired Skills
  • 7+ years product and/or operations experience in an agile environment
  • Bachelor's degree or commensurate experience
  • Proven background building scalable processes that enable agile teams in a high-growth environment to work effectively
  • Demonstrated ability to deliver measurable business outcomes by defining processes that improve quantifiable business metrics
  • Demonstrated success in company-wide alignment and change management
  • Ability to inspire and motivate cross-functional product and other teams to adopt frameworks that prioritize value to customers/users
  • Comfortable with ambiguity, autonomy, and responsibility; you enjoy figuring out what needs to be done-and then doing it
  • Experience at a fast-growing startup in a cross-functional environment
  • Operate as the Chief of Staff for the product organization, reporting to the Chief Product Officer. Lead all aspects of product operations to drive operational excellence
  • Supervise the development and tracking of OKRs and key metrics across the Product organization
  • Lead the creation and management of the dashboards that empower Product team members to be data-informed in daily decision making
  • Ensure clear and regular communication of key initiatives and metrics across the company to executive leadership, customers and other teams
  • Gather and organize data: become the keeper of all product data, including collecting it from multiple sources and sharing it with the right people
  • Ensure optimal collaboration and product execution with all key stakeholders. This will require extensive communication with key stakeholders, product leads, and senior leadership
  • Work with product stakeholders to collect, prioritize, communicate, and address product-related challenges

501-1,000 employees

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