Bachelor’s degree or equivalent experience (Human Resource discipline preferred)
2 years of Employee Relations experience or related HR / Management experience
Knowledge of Federal and State Employment Law
Computer skills - Excel and Microsoft Word are required
Customer service
Upbeat personality
Responsibilities
Provide exceptional customer service to managers and associates via telephone and e-mail communication.
This includes responding to caller inquiries quickly, completely, and professionally.
Educate/ managers by providing consultation and coaching regarding: policy interpretation, associate behavior, performance management and associate development
2 years of Employee Relations experience or related HR / Management experience
Knowledge of Federal and State Employment Law
Computer skills - Excel and Microsoft Word are required
Customer service
Upbeat personality
Employee Relations Representative duties:
Provide exceptional customer service to managers and associates via telephone and e-mail communication.
This includes responding to caller inquiries quickly, completely, and professionally.
• Educate/ managers by providing consultation and coaching regarding: policy interpretation, associate behavior, performance management and associate development