Full-Time

Customer Service

Order Fulfillment

Fortanix

Fortanix

201-500 employees

Cloud-based data security with key management

No salary listed

Bengaluru, Karnataka, India

In Person

Category
Customer Experience & Support (1)
Required Skills
Customer Service
Excel/Numbers/Sheets
Requirements
  • Hands-on 5+ years of recent Customer Service experience preferable in hi-tech
  • BS in Engineer, Finance or equivalent
  • Knowledge of Incoterms, logistic experience including international shipping
  • Proficient in Excel with basic Skills, manipulate, analyze, and visualize data through formulas, PivotTables
  • Excellent English language communication skills, both verbal and written
  • Highly organized with an acute attention for details
  • Ability to work in a highly fast paced, rapid growth environment
  • Pays attention to detail
  • Is extremely responsive and able to get back to customers in minutes in most cases
  • Can work independently, while also being an effective member of a team
  • Knows how to collect, create, and track support tickets
  • Keeps a track of new requests coming from customers
  • Stay current with the latest tools and methodologies
Responsibilities
  • Provide customer service, customer setup, and onboarding
  • Handle customer service tickets to ensure requests are recorded, tracked, and resolved in a timely manner
  • Review purchase order and quote, responsible for order fulfillment and RMA process, execute international and domestic shipping
  • Provision SaaS account
  • Create documentation to standardize processes
  • Build a positive customer experience by working closely with Sales, Marketing, Product Development and Customer Success
  • Provide on-call after-hours support on an as-needed basis
Desired Qualifications
  • Nice to have order fulfillment and RMA experience

Fortanix provides cloud-based data security solutions, focusing on encryption key management and data protection through a Level 3 hardware security module (HSM) delivered as a cloud service. Its flagship Fortanix Data Security Manager (DSM) unifies key management and data security, while its platform supports confidential computing and zero-trust access, helping enterprises verify and secure connections before granting access. The company differentiates itself by offering a flexible, easy-to-integrate cloud HSM and unified data security suite designed for large organizations with complex security needs, paired with strong customer support. The goal is to help enterprises deploy secure, scalable data protection in the cloud with a zero-trust, confidential computing approach.

Company Size

201-500

Company Stage

Series C

Total Funding

$135.3M

Headquarters

Mountain View, California

Founded

2016

Simplify Jobs

Simplify's Take

What believers are saying

  • TELUS partnership launches Confidential AI on Canadian infrastructure in 2026.
  • Westcon-Comstor EMEA deal expands channel sales for post-quantum readiness.
  • HPE integration enables on-premises Armet AI with Blackwell GPUs in 2026.

What critics are saying

  • Intel SGX deprecation ends core confidential computing support within 24 months.
  • AWS and Azure bundle quantum entropy into native KMS services next year.
  • Hyperscalers commoditize Confidential AI, reducing standalone DSM demand.

What makes Fortanix unique

  • Fortanix DSM delivers FIPS 140-2 Level 3 HSM as cloud-based service.
  • Multi-sourced quantum entropy integrates Qrypt and Quantum Dice directly.
  • Confidential AI uses NVIDIA composite attestation for regulated sectors.

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Your Connections

People at Fortanix who can refer or advise you

Benefits

Hybrid Work Options

12 Annual Leaves & 12 Casual/Sick Leaves

8 Public Holidays + 2 Floating Holidays

Comprehensive Medical and Dental Insurance Coverage for employees and their eligible dependents

Group Life Insurance

Personal Accident Insurance

Internet Reimbursement

Employee Stock Options

Wellness Program

Remote Work Options

Flexible Work Hours

Paid Vacation

Paid Sick Leave

Paid Holidays

Contry?

Growth & Insights and Company News

Headcount

6 month growth

-2%

1 year growth

-2%

2 year growth

0%
The Associated Press
Mar 16th, 2026
TELUS and Fortanix launch Confidential AI solution with cryptographic protection on Canadian infrastructure

TELUS and Fortanix have launched a Confidential AI solution built on NVIDIA infrastructure, enabling Canadian organisations to train and deploy AI on sensitive data with cryptographic proof of protection. The solution, announced at NVIDIA GTC 2026, uses confidential computing technology to maintain encryption of data even whilst being processed by AI systems. The platform, hosted at TELUS Sovereign AI Factory, employs cryptographic attestation and secure key releases to create a verifiable chain of trust. Encryption keys are only released after successful verification of the trusted execution environment, ensuring proprietary models and sensitive data remain encrypted throughout training, fine-tuning and inference. The solution targets regulated sectors including healthcare, finance and government, where data exposure during AI processing has previously hampered innovation. It provides an auditable record that environments remain encrypted throughout the entire AI lifecycle.

The Associated Press
Mar 11th, 2026
Fortanix integrates multi-sourced quantum entropy into key management for enterprise encryption

Fortanix has introduced multi-sourced quantum entropy capability in its Data Security Manager platform, enabling enterprises to diversify encryption key generation sources. Through partnerships with Qrypt and Quantum Dice, the company now integrates independent quantum entropy sources directly into key management workflows. The software-defined approach allows organisations to ingest entropy from multiple physics-based Quantum Random Number Generator providers without hardware disruption. This eliminates single-source dependency in key generation whilst supporting emerging compliance requirements for entropy diversification. The integration includes immutable logging and audit trails for regulatory readiness, and operates within Confidential Computing environments to protect keys from exposure. Fortanix's solution aims to strengthen cryptographic resilience against both classical and quantum-era threats by diversifying the root of trust in cryptographic systems.

SiliconANGLE Media
Mar 11th, 2026
Fortanix expands Data Security Manager with quantum entropy from Qrypt and Quantum Dice

Fortanix expands Data Security Manager with quantum entropy from Qrypt and Quantum Dice. Data security company Fortanix Inc. today announced a new multi-sourced quantum entropy capability within Fortanix Data Security Manager that allows enterprises to diversify encryption key generation at the origin of trust. The update combines quantum randomness through partnerships with Qrypt Inc. and Quantum Dice Inc., integrating multiple physics-based entropy sources directly into key management workflows. The result delivers compliance requirements that require multiple entropy sources and extends zero-trust principles to the entropy layer. Athough encryption remains the bedrock of digital security, artificial intelligence systems, quantum computing advancements and increasingly sophisticated threats are accelerating. That's creating a need for quality and provenance of randomness used to generate encryption keys for cryptographic resilience. Moreover, regulators across financial services and government sectors are recognizing entropy source diversification as a foundational control for modern cryptographic assurance. Fortanix argues that as quantum capabilities progress, organizations must ensure that the foundations of their cryptographic systems, including entropy, are resilient, verifiable and future-ready. "As enterprises rethink their encryption algorithms, they need to examine the very origin of trust in their cryptographic systems," said co-founder and Chief Executive Anand Kashyap. "With multi-sourced quantum entropy integrated directly into Fortanix Data Security Manager, we're eliminating single points of failure at the root of key generation." Fortanix DSM now integrates directly with independent external quantum entropy providers to augment internal entropy pools used for encryption key generation. The software-defined approach enables rapid integration of multiple external entropy sources without operational disruption, differing from legacy hardware solutions that rely on fixed hardware-based randomness. Key capabilities include multi-sourced quantum entropy integration, with support to ingest entropy from independent, physics-based quantum random number generator providers to diversify key material at the origin. There's also defense-in-depth at the entropy layer to eliminate single-source dependency in key generation. In addition, there's regulatory and audit readiness, with immutable logging and audit trails that can demonstrate proof of entropy diversification to support compliance mandates. The new multi-sourced quantum entropy capability can be integrated at large scale with DSM workflows and application programming interfaces leveraged to ingest quantum entropy without hardware changes. The update also offers crypto agility without disruption and confidential computing protection. Fortanix says that by integrating multiple independent entropy sources, the new offering allows organizations to build resilience directly into the cryptographic supply chain. That, it says, ultimately strengthens assurance against both classical and emerging quantum-era threats. "Partnering with Fortanix, we are bringing verifiable quantum entropy into enterprise key generation, giving customers trusted randomness with enhanced auditability into the key quality," said George Dunlop, co-founder and director of partnerships at Quantum Dice. "By integrating our DISC QRNG with Fortanix Data Security Manager, organizations gain continuous assurance that their keys are built on a strong and demonstrably reliable foundation." Image: siliconangle/ideogram. A message from John Furrier, co-founder of SiliconANGLE: Support its mission to keep content open and free by engaging with theCUBE community. Join theCUBE's Alumni Trust Network, where technology leaders connect, share intelligence and create opportunities. * 15M+ viewers of theCUBE videos, powering conversations across AI, cloud, cybersecurity and more * 11.4k+ theCUBE alumni - Connect with more than 11,400 tech and business leaders shaping the future through a unique trusted-based network. About SiliconANGLE Media SiliconANGLE Media is a recognized leader in digital media innovation, uniting breakthrough technology, strategic insights and real-time audience engagement. As the parent company of SiliconANGLE, theCUBE Network, theCUBE Research, CUBE365, theCUBE AI and theCUBE SuperStudios - with flagship locations in Silicon Valley and the New York Stock Exchange - SiliconANGLE Media operates at the intersection of media, technology and AI. Founded by tech visionaries John Furrier and Dave Vellante, SiliconANGLE Media has built a dynamic ecosystem of industry-leading digital media brands that reach 15+ million elite tech professionals. Its new proprietary theCUBE AI Video Cloud is breaking ground in audience interaction, leveraging theCUBEai.com neural network to help technology companies make data-driven decisions and stay at the forefront of industry conversations.

Business Wire
Mar 11th, 2026
Fortanix Eliminates Single-Source Entropy Compliance Risk with Multi-Sourced Quantum Randomness for Enterprise Key Generation

Fortanix eliminates single-source entropy compliance risk with multi-sourced quantum randomness for enterprise key generation. New capability integrates quantum entropy from Qrypt and Quantum Dice to strengthen cryptographic resilience amid mounting AI, quantum and regulatory pressures SANTA CLARA, Calif.-(BUSINESS WIRE)-Fortanix(R) Inc., a global leader in data and AI security and pioneer of Confidential Computing, today announced a new multi-sourced quantum entropy capability within Fortanix Data Security Manager (DSM), enabling enterprises to diversify encryption key generation at the origin of trust. Through partnerships with Qrypt and Quantum Dice, Fortanix now integrates independent, physics-based quantum entropy sources directly into its key management workflows, enabling compliance requirements that require multiple entropy sources and extending zero-trust principles to the entropy layer. Encryption remains the bedrock of digital security, but as AI systems, quantum computing advancements, and increasingly sophisticated threats accelerate, the quality and provenance of randomness used to generate encryption keys are becoming critical for cryptographic resilience. Regulators across financial services and government sectors are recognizing entropy source diversification as a foundational control for modern cryptographic assurance. As quantum capabilities progress, organizations must ensure that the foundations of their cryptographic systems, including entropy, are resilient, verifiable and future-ready. "As enterprises rethink their encryption algorithms, they need to examine the very origin of trust in their cryptographic systems," said Anand Kashyap, co-founder and CEO of Fortanix. "With multi-sourced quantum entropy integrated directly into Fortanix Data Security Manager, we're eliminating single points of failure at the root of key generation. This innovation enables customers to strengthen compliance posture, improve defense-in-depth, and extend zero trust principles without hardware disruption." Diversifying the Root of Trust Fortanix DSM now integrates directly with independent external quantum entropy providers to augment internal entropy pools used for encryption key generation. Unlike legacy hardware security module (HSM) architectures that rely on fixed hardware-based randomness, Fortanix's software-defined approach enables rapid integration of multiple external entropy sources without operational disruption. Key capabilities include: * Multi-sourced quantum entropy integration: Ingest entropy from independent, physics-based Quantum Random Number Generator (QRNG) providers to diversify key material at the origin. * Defense-in-depth at the entropy layer: Eliminate single-source dependency in key generation to reduce systemic cryptographic risk. * Regulatory and audit readiness: Immutable logging and audit trails demonstrate proof of entropy diversification to support compliance mandates. * Seamless integration and scale: Leverage existing DSM workflows and APIs to ingest quantum entropy without hardware changes, scaling globally to billions of transactions. * Crypto agility without disruption: DSM's software-defined architecture allows rapid updates and algorithm adoption without overwhelming upgrades. * Confidential Computing protection: Encryption keys are generated and protected within Confidential Computing environments, ensuring keys are never exposed to host operating systems or cloud administrators. By integrating multiple independent entropy sources, Fortanix enables organizations to build resilience directly into the cryptographic supply chain, ultimately strengthening assurance against both classical and emerging quantum-era threats. "Fortanix is a critical partner in advancing modern data security, and the addition of Qrypt's quantum entropy meaningfully strengthens that foundation for the next era of threats," said Denis Mandich, CTO at Qrypt. "True cryptographic resilience begins with trusted randomness, and by integrating Qrypt's quantum technology with Fortanix Data Security Manager, this collaboration delivers scalable, high-assurance randomness designed to help organizations address evolving quantum-era risks across distributed infrastructure." "Partnering with Fortanix, we are bringing verifiable quantum entropy into enterprise key generation, giving customers trusted randomness with enhanced auditability into the key quality," said George Dunlop, co-founder and director of partnerships at Quantum Dice. "By integrating our DISC(TM) QRNG with Fortanix Data Security Manager, organizations gain continuous assurance that their keys are built on a strong and demonstrably reliable foundation." With native key management, hybrid multicloud support, SaaS or on-prem deployment flexibility, and Confidential Computing protections, Fortanix DSM delivers crypto agility and future resilience as quantum computing and AI reshape the threat landscape. To learn more about how Fortanix is helping enterprises build resilience with multi-sourced quantum entropy, read the blog post, visit the webpage or request a demo of Fortanix Data Security Manager. About Fortanix Fortanix is the global leader in data and AI security and a pioneer of Confidential Computing, delivering a unified platform to protect sensitive data, AI models, and applications across on-premises and multi-cloud environments - at rest, in transit, and in use. Built on hardware-enforced security, Fortanix enables workloads to run in tamper-proof, isolated enclaves, protecting against data leakage, model extraction, and unauthorized access, even from privileged insiders. As enterprises scale modern AI factories, Fortanix provides a Confidential AI foundation built on attestation-based trust, secure key release, and zero-trust enforcement. This ensures AI systems remain verifiable, auditable, and trustworthy - while enabling crypto agility and long-term resilience through post-quantum cryptography (PQC). Trusted by leading enterprises and sovereign entities in highly regulated industries and powered by an industry-standard approach to Confidential Computing supported by leading technology providers, including Intel, Microsoft, and NVIDIA, Fortanix enables organizations to safely use sensitive data and drive AI adoption with confidence. More News From Fortanix Inc. SANTA CLARA, Calif.-( BUSINESS WIRE )-Fortanix(R) Inc., a global leader in data security for an AI world, today announced it will exhibit at NVIDIA GTC 2026, taking place March 16-19 in San Jose, Calif. At Booth #3117, Fortanix will demonstrate its Confidential AI platform, designed to secure AI models, prompts, and sensitive data across the AI lifecycle - from training and inference to production deployments. We'll be hosting live demos and discussing how Fortanix enables organizations to accelera... BENGALURU, India-( BUSINESS WIRE )-INDIA AI IMPACT SUMMIT 2026 - Fortanix, a global leader in data security for an AI world, and NTT DATA, a global leader in AI digital business and technology services, today announced a partnership to help enterprises run secure, sovereign and compliant AI Factories using NVIDIA Confidential Computing. Built on Fortanix(R) and NTT DATA's full lifecycle managed services, the offering allows organizations to secure advanced AI workloads and AI Factories, while ensur... SANTA CLARA, Calif.-( BUSINESS WIRE )-Fortanix(R) Inc., a global leader in data security for an AI world, today announced its hyper-secure platform - Armet AI - can be deployed on HPE's AI solutions, combining secure infrastructure and accelerated computing for scalable, production-ready AI. Global enterprises can leverage HPE ProLiant Compute DL380a Gen12 servers and NVIDIA RTX PRO(TM) 6000 Blackwell Server Edition GPUs to build and run secure, scalable AI workloads on-premises, in the cloud and in... Fortanix Inc. Release Versions

01Net Italy
Mar 4th, 2026
Fortanix Showcases Confidential AI Innovation at NVIDIA GTC 2026

Fortanix showcases Confidential AI Innovation at NVIDIA GTC 2026. 4 Marzo 2026 Latest Solution Enables AI Innovation Without Fear of Data or Proprietary Model Exposure Through Encryption-in-Use and Trusted Execution Environments SANTA CLARA, Calif.-(BUSINESS WIRE)-Fortanix(R) Inc., a global leader in data security for an AI world, today announced it will exhibit at NVIDIA GTC 2026, taking place March 16-19 in San Jose, Calif. At Booth #3117, Fortanix will demonstrate its Confidential AI platform, designed to secure AI models, prompts, and sensitive data across the AI lifecycle - from training and inference to production deployments. We'll be hosting live demos and discussing how Fortanix enables organizations to accelerate AI innovation with trust, security, and governance at the core. As enterprises scale AI initiatives, proprietary models and sensitive enterprise data are increasingly exposed during runtime. Traditional security controls protect data at rest and in transit but fail to secure data and AI in use, leaving model weights, prompts, and inference workloads vulnerable to privileged access and infrastructure risks. Fortanix will showcase how its Confidential AI solution closes this gap by running AI workloads inside hardware-isolated trusted execution environments and releasing decryption keys only after verified attestation. This encryption-in-use approach protects intellectual property, prevents data leakage, and enables secure AI adoption across shared, cloud, on-premises, and sovereign AI environments, allowing third-party providers to monetize models and grow their business. Fortanix will also demonstrate how its Confidential AI solution seamlessly integrates with Rafay Systems' automated self-service provisioning platform, enabling joint customers and neo-cloud providers to securely scale AI deployments within a Confidential Computing environment. Together, the joint solution simplifies the deployment, consumption, and operational scaling of Confidential AI - making enterprise-grade security frictionless and accessible. "AI leaders know that if admin access is compromised, the entire AI estate - models, prompts, and data - can be at risk," said Anand Kashyap, CEO and co-founder of Fortanix. "Visitors to the Fortanix booth at NVIDIA GTC 2026 will see how our Confidential AI approach, enables enterprises to scale AI initiatives with confidence. Built on confidential computing GPUs certified by NVIDIA, Fortanix Confidential AI delivers hardware-enforced protection without sacrificing performance." To ensure a tailored experience, we invite you to book your strategy session or demo ahead of the event. By scheduling in advance, you will also be entered into our Nintendo Switch giveaway. Why It Matters: AI adoption is often slowed by fear of IP and data exposure. Fortanix Confidential AI enables organizations to: * Protect proprietary models and model weights from theft or tampering * Keep sensitive enterprise data encrypted while in use * Support zero-trust AI architectures for healthcare, financial services, government, and enterprise deployments * Enable sovereign AI with hardware-enforced trust and policy-driven governance When: March 16-19, 2026 Where: San Jose Convention Center, Booth #3117. Select conference keynotes and sessions will also stream for free online. Registration is available here. About Fortanix Fortanix is the global leader in data and AI security and a pioneer of Confidential Computing, delivering a unified platform to protect sensitive data, AI models, and applications across on-premises and multi-cloud environments - at rest, in transit, and in use. Built on hardware-enforced security, Fortanix enables workloads to run in tamper-proof, isolated enclaves, protecting against data leakage, model extraction, and unauthorized access, even from privileged insiders. As enterprises scale modern AI factories, Fortanix provides a Confidential AI foundation built on attestation-based trust, secure key release, and zero-trust enforcement. This ensures AI systems remain verifiable, auditable, and trustworthy - while enabling crypto agility and long-term resilience through post-quantum cryptography (PQC). Trusted by leading enterprises and sovereign entities in highly regulated industries and powered by an industry-standard approach to Confidential Computing supported by leading technology providers, including Intel, Microsoft, and NVIDIA, Fortanix enables organizations to safely use sensitive data and drive AI adoption with confidence.