Senior Solution Consultant

As a Solution Consultant, you will be responsible for partnering with sales teams to understand customer requirements, articulate product value propositions, and design customized solutions that address customer challenges. You will serve as a trusted advisor to customers, leveraging your technical expertise and industry knowledge to position our products and services effectively.

Job Duties

Solution Design and Development

• Collaborate with sales teams to understand customer requirements and business objectives.

• Design and develop customized solutions that address customer needs and align with our product offerings.

• Develop and deliver product demonstrations, presentations, and proofs of concept (POCs) to showcase the value of our solutions.

Technical Expertise and Consultation

• Serve as a subject matter expert on our products, services, and industry trends.

• Provide technical consultation and guidance to customers on solution architecture, integration, and implementation best practices.

• Conduct technical assessments and evaluations to identify opportunities for optimization and improvement.

Customer Engagement and Relationship Management

• Build and maintain strong relationships with customers, acting as a trusted advisor and advocate for their success.

• Understand customer pain points, challenges, and objectives, and proactively recommend solutions to address them.

• Collaborate with cross-functional teams, including sales, product management, and engineering, to ensure customer success.

Sales Support and Enablement

• Support sales teams throughout the sales cycle, from lead qualification to deal closure.

• Assist with proposal development, pricing strategies, and contract negotiations.

• Provide training and enablement support to sales teams on product features, benefits, and competitive differentiation.

Continuous Learning and Development

• Stay current with industry trends, technologies, and best practices related to our products and services.

• Continuously enhance your technical skills and product knowledge through training, certifications, and self-study.

• Share insights and best practices with internal teams to drive continuous improvement and innovation.

Job Requirements

• Bachelor’s degree in Computer Science, Engineering, Business Administration, or related field.

• 5+ years of experience in technical sales, solutions consulting, or a related field.

• Strong technical background with expertise in software applications, cloud computing, and/or SaaS solutions.

• Excellent communication and presentation skills, with the ability to communicate complex technical concepts to non-technical audiences.

• Proven ability to understand customer requirements and develop tailored solutions to meet their needs.

• Strong problem-solving and analytical skills, with the ability to think strategically and creatively.

• Experience working with cross-functional teams and collaborating effectively to achieve business objectives.

• Willingness to travel as needed to meet with customers and support sales activities.

Advanced Requirements:

• Experience working with Financial Institutions and/or Fintechs, preferred.
   

Work Environment

At MX, we utilize a hybrid work model, which allows us to attract top talent and increase impact through collaboration. Our team members enjoy a balance of remote work and in-office days. Travel expectations for remote employees is about 15%, and the company covers travel expenses for remote employees. Local employees will utilize in-office time on a weekly basis Tuesday through Thursday. Both local and remote employees can take advantage of our incredible office space with onsite perks like company-paid meals, onsite massage therapist, golf simulator, and meditation room to name a few.

At MX, we are a high-performance organization that thrives on trust and results. This role is based in Lehi, Utah, with flexibility for both in-office and remote work. We believe in empowering our team members to deliver exceptional outcomes while taking advantage of our incredible office space when it best supports their work. Our Utah office features onsite perks such as company-paid meals, massage therapists, a sports simulator, gym, mother’s lounge, and meditation room and meaningful interactions with amazing people. We encourage team members to come together in the office to collaborate, kick off key projects, or strategize cross-functionally, fostering connection and innovation.

MX is proudly committed to recruiting and retaining a diverse and inclusive workforce. As an Equal Opportunity Employer, we never discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, military or veteran status, status as an individual with a disability, or other applicable legally protected characteristics. We particularly welcome applications from veterans and military spouses. All your information will be kept confidential according to EEO guidelines. You may request reasonable accommodations by sending an email to [email protected].