Full-Time
Service Sales and Service Product Manager
Service Management
Posted on 9/19/2025
ABB
10,001+ employees
Industrial technology and automation solutions provider
No salary listed
Peterborough, UK + 2 more
More locations: Milan, Metropolitan City of Milan, Italy | Sant Cugat del Vallès, Barcelona, Spain
In Person
 Product (1) |
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- Degree in Engineering, Business, Marketing, or a related field.
- 10+ years of professional experience in sales, marketing, or service management.
- Proven track record in developing, rolling out, and globally scaling service products.
- Experience in global portfolio management, including Installed Base (IB) data analysis.
- Strong leadership capabilities with hands-on experience in change management.
- Customer-focused mindset combined with solid technical know-how and service expertise.
- Familiarity with compliance, OHS, data management tools, and sales/marketing practices.
- Lead the service product management team and manage and optimize the portfolio of service products across all regions and markets, ensuring alignment with customer needs, company objectives and market demand.
- Drive the end-to-end development and industrialization of new service products, from ideation to launch, collaborating with cross-functional teams and ensuring seamless integration into the existing portfolio for efficient sales, delivery, and global deployment.
- Drive growth of the top line and profitability of service products globally by actively identifying, capitalizing on market opportunities, and continuously striving for excellence. Create, plan, and implement service sales strategy.
- Define key targets (e.g., volume, prices, portfolio mix) and ensure those are achieved for the offerings and segments. Ensure detailed business/sales plans are in place with regular follow-up.
- Maintain a strong understanding of service strategy related to the global service offers, including market trends, business opportunities, and key priorities for segments and product groups (PGs). Interpret the global industry segment strategy to meet global/region requirements and implement specific action plans.
ABB provides a wide range of industrial technology for utilities, industry, transport, and infrastructure, organized into Electrification, Process Automation, Motion, and Robotics & Discrete Automation, with digital solutions. Its products combine hardware, software, and services to monitor, control, and optimize operations, improving efficiency, reliability, and sustainability. ABB differentiates itself with a global footprint and end-to-end capabilities across electrification, automation, motion, and robotics, plus digital tools, supporting complex projects and a circular economy. Its goal is to help customers achieve higher performance through technology and sustainability while advancing the global shift toward circular economy practices.
Company Size
10,001+
Company Stage
IPO
Headquarters
Zurich, Switzerland
Founded
2007
Simplify's Take
What believers are saying
- Electrification orders surge 44% from AI data center demand in Q1 2026.
- $200M Europe investment expands SF6-free switchgear for grid modernization.
- $5B robotics sale to SoftBank funds electrification and automation acquisitions.
What critics are saying
- SoftBank acquires robotics division in 3-6 months, stripping high-growth revenue.
- Schneider Electric captures switchgear share with 10% lower costs in 12-24 months.
- EU 2027 SF6 ban forces $500M inventory retrofit at 30% cost penalty.
What makes ABB unique
- ABB leads globally in distributed control systems via 800xA launched in 2004.
- Motion business dominates as largest supplier of drives and motors worldwide.
- Process Automation ranks second globally with industry-specific integrated solutions.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Health Savings Account/Flexible Spending Account
Unlimited Paid Time Off
Paid Vacation
Paid Sick Leave
Paid Holidays
Parental Leave
401(k) Retirement Plan
401(k) Company Match
Employee Assistance Program
Mental Health Support
Remote Work Options
Hybrid Work Options
Employee Discount Program
Company News
Syre has partnered with ABB to scale circular polyester recycling at a proposed facility in Vietnam's Gia Lai province. The agreement will assess how ABB's automation, electrification and digital technologies can be adapted for polyester recycling operations. The collaboration will run alongside detailed engineering for Syre's plant, which aims to recycle polyester from used textiles and industrial waste into new material. Construction is expected to begin in 2027. Syre launched publicly two years ago and has since established an R&D facility in North Carolina, reaching multi-tonne production of circular PET chips in 2025. The partnership with ABB brings industrial expertise to help scale textile-to-textile recycling, which can lower climate impacts and reduce dependency on virgin materials as the industry moves towards circular value chains.
ABB Robotics is integrating NVIDIA Omniverse simulation libraries into its RobotStudio software to improve virtual-to-physical robot training. Global manufacturers including Foxconn and US SME platform WORKR are piloting the technology to support precision manufacturing and cost reduction. The development aims to narrow the gap between virtual robot simulations and real-world performance in industrial settings. ABB claims the technology achieves 99% simulation accuracy, potentially reducing commissioning costs for manufacturers. ABB shares recently closed at CHF66.58, with a one-year return of 36.9%. The integration targets both large manufacturers and smaller firms that typically struggle with complex robotics deployments, potentially expanding RobotStudio's addressable market. The partnership supports ABB's strategy to increase higher-margin software and service revenue across its automation portfolio.
GridBeyond, an Irish energy startup, has raised €12 million in equity funding led by Samsung Ventures, with participation from ABB and Yokogawa. The company develops virtual power plant technology to address power grid constraints facing AI data centres. GridBeyond's platform uses software to coordinate energy storage systems and industrial loads, smoothing peak demand that can destabilise electricity grids. The company currently manages over 1 GW of renewable energy assets and several GW of industrial demand-side loads globally. Founded in Ireland, GridBeyond has expanded to Australia, California, Japan and the United Kingdom. Its battery storage systems respond within seconds, compared to minutes for traditional peak power plants, enabling grid stabilisation and power trading whilst reducing data centre grid connection approval times.
DG Matrix, a solid-state transformer startup, has raised $60 million in a Series A round led by Engine Ventures, with participation from ABB, Cerberus Ventures, Chevron Technology Ventures and others. The company recently announced a deal to supply its Interport device to Exowatt for powering data centres. The Interport acts as a power router, handling up to 2.4 megawatts of connections from multiple sources including solar panels and batteries. It can replace traditional bulky power conversion equipment, condensing two four-by-30 foot skids into a single four-by-four foot device whilst improving efficiency from 82-90% to 95-98%. DG Matrix plans to roll out initial units in June. Data centres represent 90% of its current pipeline, with the company also targeting EV fleet charging and remote community electrification projects.
RS, a global industrial product and service solutions provider, now offers ABB's comprehensive conveyor system solutions designed to improve reliability and uptime in manufacturing and logistics applications. The partnership addresses key challenges in the conveyor belt market, which was valued at $5.68 billion in 2025 and is projected to reach $7.21 billion by 2030. ABB's solutions include contactors and soft starters that enhance energy efficiency and withstand electrical and mechanical stresses. The AF series contactors feature smart, solid-state controlled coils consuming up to 80% less energy than competing solutions. ABB soft starters gradually control motor voltage, reducing mechanical stress and maintenance requirements. RS stocks over 830,000 industrial products and operates in 36 markets globally.