Product Manager

What You'll Do

• Own the product strategy and roadmap for Open Network, aligning platform direction with Church to Church team goals and organizational priorities.
• Lead discovery efforts to identify and validate user problems, opportunities, and emerging needs among pastors and church leaders.
• Define product outcomes in collaboration with the direct team leader and broader Church to Church leadership.
• Research and anticipate church, technological, and industry trends that affect our audience and proactively plan ways to serve.
• Maintain a prioritized product backlog informed by user feedback, data insights, and input from the broader Church to Church team.
• Write clear user stories, product requirements, and acceptance criteria for engineering partners.
• Facilitate backlog grooming sessions to ensure shared understanding of priorities and trade-offs.
• Manage scope, sequencing, and dependencies across delivery phases to ensure timely, high quality releases.
• Collaborate with Church Support to identify and resolve platform bugs and user-reported issues.
• Partner with the Life.Church Digital Product team on design, development, and technical execution of Open Network.
• Serve as the primary bridge between Church to Church team needs and product execution, ensuring alignment across stakeholders.
• Coordinate with engineering partners on sprint planning, progress monitoring, and delivery of platform updates.
• Build deep knowledge of user behaviors, stories, and profiles to inform product decisions.
• Plan and refine the platform experience to build trust, ease-of-use, and repeat engagement for users.
• Identify and maintain channels for ongoing audience input, including focus groups and user feedback loops.
• Collaborate with the Church to Church team to advocate for churches actively using Life.Church resources.
• Define and track KPIs and success criteria for Open.Life.Church.
• Analyze, visualize, and communicate platform performance and user trends to leadership.
• Use data insights to inform prioritization, continuous improvement, and strategic recommendations.
• Report regularly on product progress, impact, and outcomes to Church to Church leadership.

Skills Needed to Succeed

• Effective communication with cross-functional teams and stakeholders at all levels.
• Solid understanding of modern product discovery and delivery processes.
• Strategic thinker with ability to use data to inform decisions and surface insights.
• Self-motivated and organized with ability to manage a product area independently.
• Strong ownership of roadmap, priorities, and trade-off decisions.
• Maintains flexibility and initiates the creation of new processes and project strategies.
• Bachelor’s Degree required.
• 3+ years of related work experience in product management, business analytics, or software portfolio management.

Benefits We Offer

• Paid parental leave, including maternity, paternity, and adoption leave.
• Generous employer-paid leave for the use of vacation, sick time, and other qualifying reasons. 
• Innovative and comprehensive Medical, Dental, and Vision insurance that provides team members with useful resources and savings to navigate their holistic health. 
• Life insurance policy provided for all staff members at 2x annual salary at no cost. Additional life insurance coverage is available to purchase. 
• Short-Term and Long-Term disability is covered at 100% for full-time qualified staff members.
• Comprehensive wellness and mental health benefits allow staff to proactively invest in their physical and emotional health.
• Generous 401(k) retirement plan allowing a team member to have up to 12.5% (including employee contribution, employer match, and employer discretionary contribution) contributed into their account in their first year. It doesn’t stop there—the more years on staff, the greater the investment! 
• $160 annually in development dollars for team members to invest in their professional growth. 
• Casual dress and work environment.
• And much more!

Our Beliefs, Culture, and Commitment to Diversity