Sales Engineer

Job Description & Responsibilities

As a Sales Engineer, you will be a critical member of the Persistent Systems UxV/Munitions Sales team, working closely with Account and Business Development leads to solve our customers’ most difficult mobile ad hoc networking (MANET) system integration challenges. You will serve as the technical lead and subject-matter expert in the development of MANET architecture for Group 1 to 5 unmanned aerial systems (UAS) and Networked Weapons. You will be responsible for all technical aspects of Wave Relay® MANET solutions offered to our customers. You will also play a pivotal role in communicating technical challenges to our engineering department, helping to shape future product development with your insight into customer challenges and market needs. 

Location: Remote

Position Responsibilities

• Collaborate with Account Managers to identify and create winning sales strategies with market knowledge and technical expertise.
• Contribute to Sales Engineering effectiveness by identifying short-term and long-term issues: provide information and commentary pertinent to deliberations; recommend options and courses of action; implement directives
• Develop long-term customer relationships with clients through managing and interpreting their requirements
• Troubleshoot and resolve datalink and network issues, collaborating with cross-functional teams to identify root causes and implement solutions
• Support customers that are integrating Wave Relay into commercial and defense systems, ensuring they meet stringent specifications and performance requirements
• Provide pre-sales technical assistance and product training
• Support and respond to customer request for Bill of Materials (BOM), Requests for Information (RFI), and Request for Proposal (RFP)
• Design, conduct and document technical demonstrations, including customer events and exercises
• Partner with the Sales team to develop requirements documents, presentations, proposals, and ROI models, and coordinate with a team of support specialists, consultants, or project managers to execute sales objectives or to ensure that all pre-sales customer requirements are documented and transitioned
• Maintain expert knowledge of Persistent Systems products to develop and present unique solutions, and maintain knowledge of emerging trends in technology and online advertising
• Work closely with Product Managers and Engineering by providing feedback from information gathered during pre-sales projects
• Provide guidance and requirements for customers including RF antenna solutions, physical interfaces and custom installation that meet customer requirements
• Develop customer and internal staff by providing technical information and training
• Work with Integration Engineers to provide the customer continuity and post-sales support

Job Qualifications & Experience

Minimum Qualifications

• Bachelor’s degree in engineering or related technical field or equivalent experience
• 5+ years of experience in technical sales and/or field sales
• Strong familiarization with Unmanned Systems and/or Datalink Enabled Weapons
• Strong understanding of network concepts such as IP routing, switching and VPN architecture
• Strong understanding of Electronic Warfare and RF Characteristics
• Ability to generate block diagrams, interface control diagrams (electrical, logical, software, etc.)
• Knowledge of Federal, State & Local customers and contracting methods
• Experience in conceptualizing, developing and presenting technical presentations to large groups of customers
• Must be willing and able to travel 50% of the time to customer sites and Persistent offices
• Must have a US Security Clearance or the ability to obtain a US Security Clearance

Preferred Qualifications 

• At least 5+ years’ Experience in Systems Engineering
• Prior industry or military experience in UAS, Loitering Munitions, and/or Network Weapons
• Master’s degree in engineering or a related technical field or equivalent experience

The pay for this role can vary from $120,000 to $146,000 a year based on the selected individual's education and experience. Eligible for sales incentive compensation plan.  Persistent Systems, LLC offers a comprehensive benefits package including medical, dental, vision, life, and disability insurance; paid time off; flexible spending accounts; 401(k) plan with company match; fitness membership reimbursement; tuition assistance; mental health benefits; and veterinary benefits. 

Company Overview

Persistent Systems is a growing business that develops Mobile Ad hoc Networking (MANET) wireless radio systems for US Government and commercial applications. The radios are typically worn on the person, mounted to manned vehicles, integrated into autonomous unmanned vehicles, or installed at fixed sites. The systems provide on-the-move data, voice, video, and situational awareness capability. Located in the heart of New York City, Persistent Systems is an exciting company that is passionate about delivering cutting edge products.