Observability UX Researcher

Description

What you’ll do:

• Foster UX research and a data driven product design culture.
• Handle the design, administration, and execution of research studies with minimal guidance.
• Propose, plan, execute, and deliver user research at various stages of the product development lifecycle.
• Manage stakeholders, which includes guiding stakeholder discussions with the appropriate user research methods to achieve business and design goals.
• Partner with UX team members, including managers on research execution and/or design workshops.
• Understand when secondary research can be relied on, as well as high proficiency in primary research methods such as: running lab studies, conducting user interviews, synthesizing past research, managing datasets, etc.
• Create deliverables in the form of engaging reports or other materials as needed by the project team.
• Share research insights with cross-functional partners to create a smarter, more informed, and more empathetic team.
• Unafraid of creating new systems and processes as needed.
• This is a very hands-on role, and includes managing participant recruitment, data collection (includes moderating sessions), data synthesis and analysis, and delivery of findings and recommendations.

What you’ll bring:

• 4+ years of experience doing qualitative and/or quantitative user research.
• Comprehensive experience planning and executing different types of research and usability testing activities.
• Degree in the field of HCI, Human Factors, Usability Engineering or a related field (advanced degree a plus).
• Strong sense of independence, ownership, and initiative with an ability to self-direct and manage what to work on, how to get it done, and when to deliver.
• Great organization skills and the ability to manage multiple projects in a dynamic organization.
• Excellent written and verbal communication skills. Strong analytical and presentation skills.
• Clear understanding of the strengths and shortcomings of different research methods, including when and how to apply them during each product phase.
• Effective interpersonal, communication, negotiation and collaboration skills.
• Not afraid of ambiguity and willing to learn new skills.
• Experience in a dynamic, iterative development environment, experience with Agile a strong plus

Note:

Base Pay Range

SF Bay Area, Seattle Metro, and New York City Metro Area

Base Pay Range: $108,000.00 - 148,500.00 per year

California (excludes SF Bay Area), Washington (excludes Seattle Metro), Washington DC Metro, and Massachusetts

Base Pay Range: $97,200.00 - 133,650.00 per year

All other cities and states excluding California, Washington, Massachusetts, New York City Metro Area and Washington DC Metro Area.

Base Pay Range: $86,400.00 - 118,800.00 per year

Splunk provides flexibility and choice in the working arrangement for most roles, including remote and/or in-office roles. We have a market-based pay structure which varies by location. Please note that the base pay range is a guideline and for candidates who receive an offer, the base pay will vary based on factors such as work location as set out above, as well as the knowledge, skills and experience of the candidate. In addition to base pay, this role is eligible for incentive compensation and may be eligible for equity or long-term cash awards.

Benefits are an important part of Splunk's Total Rewards package. This role is eligible for a competitive benefits package which includes medical, dental, vision, a 401(k) plan and match, paid time off and much more! Learn more about our next-level benefits at https://splunkbenefits.com.

Thank you for your interest in Splunk!