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Full-Time

Digital Product Delivery

Program Manager

Posted on 10/31/2023

Designit

Designit

1,001-5,000 employees

Provides experience innovation solutions for businesses

Consulting
Enterprise Software
Design
Education

Compensation Overview

$140k - $145k

Mid, Senior, Expert

Los Angeles, CA, USA

Category
Product
Required Skills
Agile
UI/UX Design
Communications
Management
JIRA
Marketing
Asana
Customer Service
Requirements
  • 8-10 years of proven lead client facing project or program management experience at a creative agency or technology company with complex full lifecycle projects across diverse types of work-including large scale websites and apps with UX/UI, strategy, branding, content development, marketing/social engagement elements, customer service components, etc
  • Strong experience navigating in heavily matrixed client environments and the ability to collaborate with stakeholders to identify a program roadmap
  • 5 - 7 years of managing a team of direct reports in each a Design focused and Agile environment
  • Extensive experience with project scoping, estimation, scheduling, and management
  • Strong critical thinking, communication, presentation, and relationship management skills
  • Strong experience leading Sprint Ceremonies with a Design, Product, and Dev teams
  • Experience in managing complex projects with 3rd party integrations and CMS tools
  • Proficiency in MS Suite Office
  • 5+ years' experience using a PM tool (Smartsheet, MS Project, etc.) and Agile based tools (Jira, Asana, etc.)
  • Capability to be decisive to prioritize, triage, and make real-time decisions
  • High level of follow-up and follow through
  • The desire to create successful, standardized processes, ensuring excellence in delivery across all client work during an ever-changing business environment
  • A record of leading with empathy and uplifting a team to their greatest potential
Responsibilities
  • Facilitate/lead scoping and estimation sessions with Practice leads from across multiple disciplines
  • Build, maintain, communicate and effectively manage against detailed project schedules
  • Manage client communications throughout project lifecycle, providing status updates, securing feedback, and facilitating team collaboration
  • Lead standups with internal team and mitigate any risk or potential blockers to project delivery
  • Identify scope variances, assess, and communicate the impact (schedule and budget) to client services for change order decision
  • Analyze team processes and tools to recommend and drive improvements for ongoing program optimization
  • Help define, document and train best-in-class methodologies for the PMO with the Group Director, PMO
  • Drive delivery on projects and new business in collaboration with Team Leads independently and strategically identify risks include higher level impact such as company margin; proactively engage Leadership at key touchpoints
  • Establish and maintain a strong connection to team satisfaction and overall morale
  • Represent the PMO in internal business unit meetings to discuss any issues or needs with program/project delivery, burn, performance or headcount
  • Develop career pathing and provide mentorship and growth opportunities for members on your team

Designit, a Wipro company, specializes in experience innovation, offering bespoke solutions for businesses through strategy, design, marketing, and technology. They drive positive change and build competitive advantage, delivering innovative solutions to complex client problems for companies such as BMW, Kraft-Heinz, and Microsoft, utilizing a combination of strategy, design, marketing, and technology.

Company Stage

M&A

Total Funding

N/A

Headquarters

Copenhagen, Denmark

Founded

1991

Growth & Insights
Headcount

6 month growth

37%

1 year growth

11%

2 year growth

37%

Benefits

Health, vision, & dental insurance

FSAs

Discounts on pet insurance

PTO

Paid holidays

Remote work flexibility

INACTIVE