Product Manager

The Company

Every day, NuHarbor Security improves the cybersecurity of our clients by making it stronger and easier to understand.  Our comprehensive suite of security services, from strategic advising to 24-hour monitoring and management, provide an organizational view of security that is focused on results and recommendations that are valuable for both business and technical leaders.  We’re growing quickly because our clients, and the general market, are looking for these outcomes and for the data it gives them to explain, promote, and justify, their security investment and mission.

The Role

The Product Manager has the responsibility to discover and define products and services that deliver the maximum value to our clients, efficiency to our team, and competitive differentiation in the crowded cybersecurity market.

Ideally, this person resides in the New England area with the ability to travel into our Headquarters (in Colchester, Vermont) on a monthly basis. 

What you’ll do

• Lives by the NuHarbor corporate values: Protect the House, Help Clients Win, Always Improve 
• Identify, define, and deliver consistent, well-understood, and helpful services by creating consistent service expectations, balancing client needs, and integrating the input of key stakeholders
• Gain understanding of business needs, elicit requirements, analyze information to prioritize, and document requirements
• Build roadmaps, epics, and stories aligned to the organizational vision and documented requirements
• Work with external client and market data to define and rationalize existing services, enhancements, and new areas of effort to maximize value
• Work collaboratively with security services, engineering, marketing, design, and other teams to ensure that solutions and services meet requirements and address implementation concerns of all parties
• Iterate quickly and adapt to change based on qualitative and quantitative data to launch products and features
• Act as the product champion for projects, creating missionaries throughout the organization who are aligned on a common goal
• Research the competitive managed security service landscape to assist Marketing in positioning NuHarbor’s place within it
• Identify and validate buyer and user personas for NuHarbor’s integrated security services to ensure product/market fit and client satisfaction
• Translate NuHarbor’s business strategy into Product Strategy to facilitate a shared understanding of product roadmap and cross-NuHarbor collaboration
• Play a guiding role in the development and technical validation of NuHarbor’s go-to-market messages and positioning for use with all stakeholders

Your foundation. 

The requirements for this role:

• Bachelor’s degree or 6 years of product management experience
• Four (4) years or more product management experience
• Two (2) years or more experience, with digital transformation, solution design, business planning, strategy development, competitive analysis, or financial analysis
• Experience with complex project and client requirement definition
• Experience utilizing Agile Development process like Kanban, Lean, or Scrum
• Proven organizational and prioritization skills
• Strong written, verbal, and presentations skills
• Self-starting and collaborative work style
• Desire and ability to continuously learn and apply new technical skills
• Ability to self-manage time and tasks as well as engagements to ensure timely and accurate response to requests
• Must be a citizen of the United States

Additional capabilities that will differentiate you for this role:

• Demonstratable experience influencing others to gain commitment and build solutions
• 2+ years demonstrable knowledge in cybersecurity within the cybersecurity fields of SIEM, MDR, Assurance, or penetration testing 
• Experience with managed security, or another similarly complex service or SaaS offering

The Rewards 

What you can expect:

• The engagement and support of company leadership who recognize the challenge of marketing a complex cybersecurity service in a chaotic market
• An organization that recognizes and rewards employee commitment and contribution to our customers’ satisfaction and success
• Growth in your career and capabilities as you help to chart a path to improving customer interactivity and service adoption
• A collaborative and driven working environment in a rapidly growing company and market
• A fun and social working environment where you are encouraged to be your true self

You can also expect competitive salary and benefits, including paid time to give back in your community and generous PTO.

We are purpose driven. We, as an organization, above anything else protect the house first and then help our customers win.  If this sounds like the kind of organization you’d like to be a part of, we‘d like to hear from you.

AAP/EEO Statement

The Equal Employment Opportunity Policy of NuHarbor Security is to provide a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status or disability. NuHarbor Security hires and promotes individuals solely based on their qualifications for the job to be filled.

NuHarbor Security believes that employees should be provided with a working environment which enables each associate to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, religion, national origin, gender, sexual orientation, age, marital status, or disability.  We expect and require the cooperation of all employees in maintaining a discrimination and harassment-free atmosphere.