Care Coordinator
Chestnut Hill & Watertown
Updated on 4/12/2024
Bond Vet

201-500 employees

Vet clinic and animal hospital
Company Overview
Bond Vet is on a mission to strengthen the human-animal bond through better pet care, and we started with a new approach: urgent care.
Consumer Goods

Company Stage

Series A

Total Funding

$245M

Founded

2019

Headquarters

New York, New York

Growth & Insights
Headcount

6 month growth

15%

1 year growth

25%

2 year growth

136%
Locations
Cambridge, MA, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Communications
Customer Service
CategoriesNew
Customer Success & Support
Customer Experience
Customer Support
Requirements
  • At least 1 year of experience in customer service, hospitality, or client facing receptionist positions
  • Experience in the veterinary industry preferred
  • Excellent written and verbal communication skills
  • High attention to detail and ability to multitask with accuracy and efficiency
  • A high comfort level typing and utilizing multiple computer systems
  • Prior experience in veterinary practices or animal care is a plus
Responsibilities
  • Greet pet parents and their four-legged friends and ensure a smooth check in and check out experience
  • Manage the schedule of daily appointments and walk-ins
  • Take and make calls and communicate via email to other Vet Practices and clients as necessary
  • Keep our common areas clean and well stocked
  • Provide a high level of hospitality for our pet parents, answer questions and provide information and education as needed
  • Perform other duties as assigned by your team leaders