Loan Setup Coordinator @ Better.com

Better is reimagining home finance and making it faster, cheaper, and easier for everyone to become a homeowner. We leverage creative technology and innovation to make the home buying journey more approachable and understandable and home finance more affordable and accessible. Here are some interesting facts to help you get to know Better:

- We’ve funded over $100 billion in loans for our customers, more than any other fintech

- We ranked #1 in the U.S. on LinkedIn’s Top Startups 2020 and 2021

- We are Forbes’ Best Online Mortgage Lender for 2023

- We are USA Today’s Best Mortgage Lenders of 2023, Best for FHA Loans

- We have raised over $1.2 billion in equity capital to transform the mortgage industry, the largest financial asset class in the world

- And we’re just getting started!

We are a place where smart, hungry, ambitious people who want to recognize their full potential thrive.

A Better Opportunity

Better is looking for a Government Loan Setup Associate to join our growing team! This role would directly support our sales, processing, and underwriting teams with daily duties tied to our government loan products. As a Government Loan Setup Associate, it will be your responsibility to facilitate the extraction of data from FHA Connection and WebLGY, maintain organized reporting, and work directly with sales and operations to ensure a seamless borrower experience.

Responsibilities

Order FHA Case Assignments, CAIVRS, Case Queries, MIP payment histories, and Refinance Authorizations through FHA Connection.
Complete FHA/VA case transfer requests.
Order VA Appraisals (LIN) and Certificates of Eligibility (COE) through the VA WebLGY portal.
Maintain organized reporting to ensure all borrowers clear FHA holds and track required documentation.
Update FHA Connection and WebLGY with necessary case assignments and changes.
Process VA appraisal invoices and ensure timely payment requests are submitted to Accounts Payable.
Request VA appraisal reinspection’s as necessary.
Ensure VA appraisals are assigned and reviewed within mandated government timelines.
Act as a liaison between Sales and Processing teams, highlighting missing documentation to move loans forward efficiently.

Qualifications

Prior experience in mortgage loan setup or loan administration is a plus.
Detail-oriented, self-starter with a desire to learn about government loans.
Ability to manage multiple tasks and projects simultaneously.
Strong written, verbal communication, and organizational skills.
Ability to thrive in a fast-paced, high-pressure environment.
Comfortable using cutting-edge technology.
Proficiency in Microsoft Outlook, Word, and Excel.
U.S.-based position with a valid Social Security number (required for access to government websites).

Company Benefits

Our total rewards package consists of a base salary, incentive compensation, and benefits. Some of our benefits include:

- A generous ramp plan while learning our systems and building out an individual pipeline.

- Comprehensive healthcare, retirement, and voluntary benefits. Think medical, dental, vision, health savings accounts, 401k, and more.

- Personalized care and tools for realizing your mental health and wellness goals.

- Additional benefit perks & discounts.

Disclaimer

Better Home & Finance Holding Company is an equal opportunity employer committed to fostering an inclusive and diverse environment for our employees. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status, or any other reason protected by law.

We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. Better will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.

California Consumer Privacy Rights Notice for Job Applicants

Under the California Consumer Privacy Act (CCPA), Better is required to inform California residents who are our job applicants or prospective talent (together "job applicants") about the categories of personal information we collect about you and the purposes for which we will use this information. The notice contains disclosures required by the CCPA and applies only to personal information that is subject to the CCPA

Responsibilities

Qualifications

6 month growth

1 year growth

2 year growth

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