Full-Time
Sales Development Manager
Sales Development
Updated on 8/23/2026
Auctane
1,001-5,000 employees
Global SaaS shipping and fulfillment platform
No salary listed
Austin, TX, USA
Hybrid
Three days on-site per week required.
Bachelor's
 Sales & Account Management (1) |
|---|
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- A Bachelor's degree or equivalent work experience is required.
- At least five years of sales development or sales experience is preferred.
- At least two years of sales team management or supervisory experience is required.
- At least two years of experience in a client-facing role is required.
- Experience influencing people across functions and managing teams within a large organization is required.
- Sales development expertise and knowledge of fulfillment processes are required.
- Excellent written, verbal communication, and presentation skills across a variety of audiences are required.
- Strong negotiation and closing skills are required.
- The ability to build valued business relationships is required.
- Strong leadership, conflict management, and composure are required.
- The ability to collect and analyze call analytics and recommend solutions based on identified trends is required.
- The ability to stay organized, maintain attention to detail, and manage multiple priorities is required.
- Familiarity with sales methodology and coaching frameworks such as MEDDPICC is required.
- Planning and organization skills, self-motivation, and the ability to motivate others and deliver results under pressure and tight deadlines are required.
- Creativity, actionable-results orientation, and the ability to succeed in a collaborative, fast-paced environment are required.
- Clear and persuasive communication, active listening, clarification, group presentation, meeting participation, clear writing and editing, adapting writing style, presenting numerical data effectively, and interpreting written information are required.
- A solution-focused approach to identifying and resolving problems using available resources is required.
- The ability to balance team and individual responsibilities, build team morale and commitments, and support team success is required.
- Salesforce.com and customer relationship management proficiency are required.
- The role requires sitting for prolonged periods, using the wrists and hands for prolonged periods, walking short distances, standing for short periods, speaking and conversing with others, and lifting up to 25 pounds without assistance to chest height.
- Build, lead, and develop a team of sales development professionals to achieve pipeline attainment, relationship development, and product-knowledge goals.
- Direct the daily activities and direction of a sales development team of four or more sales development representatives, business development representatives, and team leads.
- Conduct weekly one-on-one meetings with all team employees.
- Design and execute strategic outbound and inbound sales development plans.
- Set and manage quotas for Sales Accepted Leads and Sales Qualified Opportunities.
- Direct the team to achieve monthly Sales Accepted Lead, Sales Qualified Opportunity, and sourced-pipeline targets.
- Track and deliver accurate weekly, quarterly, and annual forecasts.
- Assist with recruiting sales development team members.
- Ensure staff development in prospecting, discovery, and objection-handling skills.
- Provide weekly one-on-one training and build coaching plans focused on pipeline attainment, relationship development, and product knowledge.
- Provide and receive feedback and improve sales development processes.
- Analyze team call activity to identify improvement opportunities.
- Assist in designing sales training, including training in the MEDDPICC sales methodology.
- Serve as the daily point of contact for technical questions about ShipStation.
- Maintain expert-level knowledge of the company's product line, including features, business applications, upgrades, new functions, and partner integrations.
- Partner with Marketing and Product Marketing to align lead flow, campaign strategy, and value messaging.
- Collaborate with Revenue Operations on reporting, forecasting, tooling, and data hygiene.
- Align with Sales and Account Executive leadership on lead handoff, service-level agreements, and feedback loops.
- Work with People and Talent on hiring, compensation design, and career-path communication.
- Coordinate with Customer Success and Finance on capacity planning and go-to-market strategy.
- Develop cross-functional relationships and drive sales needs within other departments.
- Manage Sales team relationships and strategy with key channel partners such as the United States Postal Service.
- Set and manage goals, provide ongoing coaching and corrective action, conduct annual reviews, recognize and reward performance, and support team and individual development.
- Ensure compliance with company policies, workplace practices, employment law, timekeeping, anti-harassment requirements, and diversity requirements.
- Build and maintain a positive culture that promotes urgency, continuous learning, accountability, collaboration, and team and individual development.
- Measure performance through Sales Accepted Leads, Sales Qualified Opportunities, qualified meetings, sourced pipeline, influenced subscription revenue, quota attainment, new-hire ramp time, retention, promotion rates, lead response time, activity volume, and funnel conversion rates.
- Perform other related duties as requested.
- Experience in eCommerce, logistics or shipping, or software as a service is preferred.
- Experience building or scaling a sales development representative or business development representative function is preferred.
- Familiarity with sales methodology such as MEDDPICC is preferred.
- Experience with sales engagement platforms such as Outreach or Salesloft is preferred.
- Experience using ShipStation software is a plus.
Auctane is a global provider of e-commerce shipping and mailing software, offering a SaaS platform that connects merchants to multiple brands and carriers for end-to-end fulfillment. Its ecosystem includes ShipStation, ShippingEasy, ShipWorks, Stamps.com/Endicia, ShipEngine, Metapack, Packlink, GlobalPost, and Return Rabbit, covering postage, multi-carrier shipping, API-based shipping, delivery management, and returns. The company differentiates itself by uniting a broad portfolio of brands under one umbrella to support everything from small online shops to large enterprises, with an upcoming ShipStation Global merger to create an AI-enabled global logistics platform. Its goal is to help merchants simplify the shipping and fulfillment process, cut costs, and expand their international reach.
Company Size
1,001-5,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Austin, Texas
Founded
2011
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Simplify's Take
What believers are saying
- ShipStation Intelligence reported 10-20% lower shipping costs in early pilots on March 24, 2026.
- Auctane's headcount reached 1,963 in March 2026, while active hiring continued.
- The merger gives ShipStation Global more than 3 million customers and broader freight reach.
What critics are saying
- Integration of WWEX and Auctane risks culture clashes and systems disruption through 2026.
- ShipStation Global's 3 billion annual shipments create a massive outage target for competitors.
- Thoma Bravo-driven consolidation pressures margins if customers resist custom contracts and platform bundling.
What makes Auctane unique
- ShipStation Global combines Auctane's software with WWEX's freight network on June 1, 2026.
- ShipStation Intelligence launched March 24, 2026, using predictive AI across shipment lifecycles.
- Auctane spans ShipStation, Stamps.com, Metapack, Packlink, ShipEngine, and Endicia globally.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
Wellness Program
Mental Health Support
Life Insurance
Unlimited Paid Time Off
Flexible Work Hours
Hybrid Work Options
Paid Vacation
Paid Sick Leave
Paid Holidays
Bereavement Leave
401(k) Company Match
Professional Development Budget
Employee Referral Program
Gym Membership
Company News
DALLAS and AUSTIN, Texas, June 1, 2026 — WWEX Group, a leading third-party logistics provider of parcel and freight services, and Auctane, a global technology company known for products including ShipStation, Stamps.com, Metapack, and Packlink, today announced the successful completion of their merger. The combined company will operate as ShipStation Global and is backed by...Read more