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Content Management, Learning Associate - Small Business Card
Posted on 6/30/2022
Richmond, VA, USA
Experience Level
Desired Skills
Video Editing
  • If you are evangelistic about the associate and customer experience and if people regularly seek you out because of your creativity, talent, and work style
  • At least 2 years of experience in training design and development
  • At least 1 year of experience creating training, or learning programs to create online or eLearning courseware
  • Design and develop curriculum, programs, learning materials and performance support tools based on industry design standards for a given modality (includes traditional, web, and video design)
  • Design content, including (but not limited to) measurable learning objectives, leaders and participant materials and tools, experiential scenarios and simulations, assessment and evaluation questions
  • Manage a library of content to ensure our materials are accurate, fresh, engaging and meets the needs of our learners
  • Demonstrate an aptitude for, knowledge of, and agility with new learning technologies in a fast-paced, ever-changing environment
  • Design training solutions that demonstrate an understanding of adult learning principles and leverage current learning trends, including gamification and rich media (example: video) to enhance the learner experience
  • Participate in stakeholder, subject matter expert, and learner interviews that enable identification and curation of relevant content for the end-learner
  • Recommend, and document project instructional standards and strategies, learner engagement strategies, and evaluation plan
  • Engage with project team members to enable clarity of goal; conduct on-going reviews to ensure outcome is on track to meet client needs
  • Participate in Train-the-Trainer activities, when applicable
  • Partner with other content developers to support material development needs, as appropriate
  • Create behaviorally-based assessments and evaluation methods
  • Assist Learning Manager by identifying issues, diagnosing problems, generating alternative solutions and analyzing opportunities and risks
  • Set and achieve challenging individual goals that support department and business goals
  • Assume personal responsibility for projects and follow-through to completion with minimal need for direct supervision
  • Proficient use of multiple rapid development content tools to create online courseware
  • Exceptional professional communication and technical writing skills
  • Experience with project management and managing multiple, simultaneous tasks
Desired Qualifications
  • Bachelor's Degree
  • Experience with training design and development for digital modalities
  • Experience with mobile content creation, curation and delivery
  • Experience with multi-media photo and video editing software
  • Experience using Articulate Storyline or Adobe Captivate
Capital One

10,001+ employees

Sixth largest bank and financial service provider
Company Overview
Capital One was founded on the belief that no one should be locked out of the financial system. Their deep commitment to financial inclusion is reflected in their business, community partnerships, philanthropy, and most importantly, support for customers. Capital One is on a mission to change banking for good.
  • Medical, Dental, & Vision coverage
  • Onsite Health Centers
  • Prescription saving with network of local pharmacies
  • Stock Purchase Plan
  • Education Assistance
  • 401(k)
  • Flexible Spending Accounts
  • Life and Disability insurance
  • Generous paid time off + corporate & floating holidays
  • Registered dieticians on site, cooking classes and free virtual fitness classes
  • Employee Assistance Program
Company Values
  • Creating financial tools that enrich lives
  • Building thriving communities
  • Advocating for an inclusive society
  • Do the Right Thing