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Business Planning Analyst, Customer Support
Posted on 2/2/2022
INACTIVE
Locations
Everett, MA, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Data Analysis
Management
Requirements
  • BS in Mathematics, Statistics, Engineering, Science or similar field
  • Minimum two years experience in business planning, analytics and/or process improvement
  • Demonstrated analytical and problem-solving skills
  • An excellent communicator and collaborator, able to coordinate complex activities across functions
Responsibilities
  • Create forecasts for both reactive and proactive workflows
  • Build and continuously improve short-term and long-term capacity planning
  • Develop resource models to optimize long-term strategic objectives and short term execution needs
  • Through analysis of performance data, identify, prioritize and drive opportunities for performance improvement to achieve service quality and efficiency goals
  • Drive strategy and development of systems and tools to improve planning accuracy and efficiency
Toast

1,001-5,000 employees

Cloud-based restaurant software company
Company Overview
Toast is on a mission to enrich the food experience for all. Toast connects employees, operations, and guests on a reliable, easy-to-use platform so restaurateurs can stay one step ahead of a rapidly evolving hospitality market.
Benefits
  • Peer Nominated Toastie Awards
  • Professional Development Reimbursement Program
  • Sabbatical
  • Unlimited Vacation & Flexible Work Hours
  • Medical, Dental, & Vision Coverage + Wellness Stipend
  • Commitment to Employee Wellness
Company Values
  • Lead with Humility
  • Embrace A Hospitality Mindset
  • Always Be Hungry
  • One Team
  • Stay Toasty
  • Driven with Purpose