Full-Time
Healthcare Coordinator
Deadline 7/9/27
PDS Health
Compensation Overview
$19.75 - $28/hr
Colorado Springs, CO, USA
In Person
Travel might be required between offices.
Category
 Administrative & Executive Assistance (2) |
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Requirements
- A high school diploma or general education degree (GED) is required.
- Travel might be required between offices.
- Knowledge of office practices, technology applications, and patient insurance.
- The ability to achieve results by setting realistic goals, meeting commitments, persisting, and prioritizing daily work.
- The ability to advocate for patients through flexibility, empathy, passion, and ethical conduct.
- The ability to make data-driven decisions, remain detailed and organized, follow structured processes, and use computers proficiently.
- Financial acumen, including understanding profit drivers, utilizing metrics, building the financial understanding of staff and clinicians, and understanding local market drivers and competition.
- The ability to influence through active listening and observation and create a mutually beneficial need for change.
- The ability to work independently and as part of a team.
- The ability to multitask effectively without compromising work quality.
- Excellent interpersonal, oral, and written communication skills.
- The ability to handle and maintain patient-record confidentiality.
- The ability to remain organized and detail-oriented in a fast-paced environment.
Responsibilities
- Model company culture, values, standards, and best operational practices based on the We Believe Behavioral Framework.
- Gain a financial commitment from patients to start the dentistry diagnosed by the dentist.
- Achieve proficiency in the PDS system and use its tools, skills, and capabilities to help patients make treatment decisions suited to their wants and needs.
- Execute the Healthcare Coordinator handoff in partnership with each clinician for every examination patient.
- Serve as the subject matter expert on available financial options so patients can choose treatment that fits their budget.
- Professionally overcome common patient objections to starting treatment.
- Obtain necessary insurance pre-authorizations before patients complete treatment when required.
- Ensure offices exemplify the Comprehensive Care Model, including referrals outside the office.
- Participate in daily morning huddles, monthly team meetings, and other required meetings.
- Understand business imperatives and how the role directly affects metrics and results.
- Demonstrate stewardship of the PDS Brand by making decisions consistent with the PDS Brand framework.
- Become knowledgeable about the Mouth Body Connection and support clinical excellence through comprehensive patient care.
- Maintain a professional appearance and demeanor in accordance with company policies and address others professionally and respectfully.
- Ensure compliance with company policies and state, federal, and other regulatory requirements.
- Perform other assigned duties and responsibilities.
Desired Qualifications
- Prior coursework or on-the-job training in dentistry, insurance, or business.